This online, verifiable CPD course tackles some of the typical questions that a CQC Inspector may ask a Registered Manager during their Registered Manager Interview. CQC will usually ask you to allow two to three hours for the interview itself. 5. Showing the mindmap and resources that I have put together for my CQC interview. The process took 6 weeks. Too many organisations fail to prepare well enough or early enough to achieve the best outcomes. If you answered a mix of 'yes' and 'no' then you need to improve compliance in time for your CQC inspection. We use cookies to make our website work better and improve your online experience. Angela Lartey - Residential Care Home Manager - LinkedIn Collect examples of good practice. It is testing, both written and verbal skills assessed - and can take 3 hours. UK: WeWork, 30 Churchill Place, London, E14 5RE, Information Security Management System (ISMS), 2023 Credentially. Asked 14 March 2018. Had another interview with CQC today (28th June 2013) and wanted to share with you the questions that were asked of me to help you prepare for yours. This cookie is set by GDPR Cookie Consent plugin. Being prepared for CQC inspection (advanced). Mauris tempor dui est, nec cursus nunc vehicula vel. Given one point of contact but they were on the interviewing panel which seemed inappropriate, wanted to speak to a person undertaking the same role but wasnt allowed(I asked). As an internal candidate, I only really applied to gain more interview experience since there's no merit based promotion or real development opportunities in CQC. Leave your contact details along with a few lines about the nature of your enquiry and a specialist member of our team will get in touch. Monday to Friday 9:00am - 5:00pm, Got a question? Registered as a Company limited by Guarantee Registered in England. The NHS will need to quickly augment its staff banks in order to meet Covid vaccination targets. Mauris id facilisis velit. Ensure that for each KLoE you know and have shared what the successes are, what the current gaps in assurance are and the mitigations to address them. It is advisable to ensure all policies reference the practice as named on their CQC registration, e.g. Care Quality Commission Interview Questions (2023) | Glassdoor There is a unit based approach for selecting Residential and Non-Residential pathway options. ensure all premises and equipment are clean, secure, suitable and used properly. Below is a selection of questions that the interviewer may ask you. Providers who have applied for registration will be interviewed by a member of the CQC team prior to them accepting your registration. The interview is not a formal inspection, but the interviewer may well ask to see: Remember you can always call meat the LMC to ask for help and guidance in this and all matters CQC on 0116 296 2950 or email us on enquiries@llrlmc.co.uk. Flexible working; Generous pay package; Car allowance ; Paid millage at 45p per mile .ld_custom_menu_640075c12fbd2 > li > a,.ld_custom_menu_640075c12fbd2 ul > li > a{color:rgb(34, 45, 86);}.ld_custom_menu_640075c12fbd2 > li > a:hover, .ld_custom_menu_640075c12fbd2 ul > li > a:hover, .ld_custom_menu_640075c12fbd2 li.is-active > a, .ld_custom_menu_640075c12fbd2 li.current-menu-item > a{color:rgb(2, 195, 255);} 4. #GoodGovernance to support boards of public and third sector organisations for a fairer, better world with improved outcomes for people. The CQC requires you to note the following details: date of disclosure, disclosure type (standard/enhanced) and disclosure number. How to Prepare for a Job Interview So You'll Convince Them You're the Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. These require preparation and organisation - theres a risk of providing false assurance if they arent done properly. In luctus lobortis arcu, sit amet feugiat nunc blandit vel. Expect to be asked questions on such matters. It does not store any personal data. Ensuring staff are suitably trained, and that evidence of this can be provided, will prepare services for a CQC inspection. This should be read in conjunction with CQC Mythbuster No 35 - Fundamental Standards of Care. I interviewed at Care Quality Commission (Newcastle upon Tyne, England) in Sept 2018, Made late for start of interview due to inept checking of my ID & Right to Work documents. Despite them offering it and me confirming I wanted it, no feedback has been provided a month later. This cookie is set by GDPR Cookie Consent plugin. This has resulted in a CQC management shake-up, new appointments and increased recruitment. Can you evidence documents, DBS checks, right to work checks, certifications, training records, policies and reporting for CQC inspectors? Quality Compliance Systems (QCS) offers a unique approach to CQC Compliance with an online based service specifically tailored to the individual needs of your organisation. But brushing up on the name(s) of relevant pieces of legislation is a minimum as is understanding their purpose and an overview of the content.The same is true for compliance requirements. Care Quality Commission Interview Questions (2023) | Glassdoor Informed by how other services have prepared, the module looks at a step-by-step approach to involving the people you support, staff and others in sharing robust evidence. Which looks likely to be just as overworked but for less money. Online application form focussing on employment history and a personal statement. Necessary cookies enable core functionality such as security, network management, and accessibility. Request a Callback with Our Specialist Team! Copyright 2022 CQC Compliance. How can Credentially support healthcare organisations with their Covid vaccination programmes? Preparation is key, as the saying goes - fail to prepare, prepare to fail. Do you have any digital tools, such as online staff management, that can help get the right people on duty at the right time? "Tell us why you have applied for this job?". Interview date: 29/03/2023; 30 Hours/Week; . Band 6 Nurse (NHS) Interview Questions & Answers | 24 Proven Answers Whether you are awaiting your first inspection or you want to be best prepared for your next one, the checklist based on recommendations from frontline managers helps you to reflect on what you will need to evidence. Comprehensive, yet easy to use, this course equips . 1079836. A matrix or spreadsheet is acceptable), A clinical record - the interviewer may ask the registered manager to evidence how correspondence from other providers is managed, for example. All Rights Reserved. The interview is not a test. PDF What to expect from a CQC inspection The CQC is likely to adapt the questions they ask In other words, its impossible to bluff your way through a CQC inspection, cover up mistakes or to rush around for a couple of hours beforehand to get your paperwork in order. Currently, registered managers need to be suitably qualified and competent persons to be in charge of delivering GP and dental services. For example, the top five risks, the top three clinical risks, the last serious incident along with the learning that came from it, the number of incidents, complaints, PALS contacts. Here's how to do just that: 1. Review the Job Description. (You should NOT keep photocopies of staff DBS checks in staff HR/Personnel files. EXPLANATORY NOTE. As an example, when an NHS Trust is being inspected, the inspection team can have up to 50 members, including clinical and other experts, services users and lay people. The five key questions we ask - Care Quality Commission Received an offer but was unable to accept it as the post being offered was different from the job advertised. Understand what staff will say about your trust, what senior leaders and the board of directors will say, including your non-executive directors. This 1-hour virtual learning module is aimed at new managers, new services and others wishing to understand the CQC inspection process. This was preceded by a written exercise of 60 minutes, and I had to make a verbal presentation about the three questions posed in the written exercise. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". In this document is a selection of questions that the interviewer may ask on your fit and proper person interview. No system to ensure all staff have full pre-employment checks completed, Failure to deploy adequate numbers of suitably qualified staff, No system in place to review and communicate role-specific training or policies to staff. Tell me about the most challenging engineering project you've worked on. Do you record staff training and development that you can show CQC inspectors? The job description is chocked full of critical details, including the must-have skills and traits the hiring manager needs to find. Make sure you know about your areas of good practice, as well as the red flag areas where trends show the trust is heading in the wrong direction. Our introduction to CQC training covers all the key areas that need to be addressed to comply with CQC Fundamental Standards, Key lines of enquiry, six population groups, evidence for pre-inspection, inspection day, and post inspection. Level 2-3 Diplomas in Health and Social Care qualify holders for non-managerial roles and are a stepping stone to the higher qualification. We call these our 'key lines of enquiry'. Area Manager - Adult Learning Disabilities - South How to prepare for a CQC inspection - British Medical Association If you answered 'no' to any of the questions then you need onboarding and credentialing software to help you get CQC compliant. They are available from a variety of sources, and you can easily find checklists claiming to be official CQC inspection checklists for a range of services, from care homes to GP surgeries and dental practitioners. We believe success comes from exceptional preparation and taking an expert approach to management training. Privacy Policy. What is the interview process like at Care Quality Commission? This template can be used to document your activity and goals in preparing for inspection. Everyone I spoke to was lovely but there was a lack of clarity in the job requirements that wasted time on both sides. . Fortunately, the CQC has issued comprehensive guidance on how to prepare for an inspection, detailing the documentation youll be required to produce when youre inspected, and suggestions for how to demonstrate that the CQCs Fundamental Standards are being met. Analytical cookies are used to understand how visitors interact with the website. Process consisted of presentation (10 mins), interview (45 mins) , and written assessment (90 mins) A lot of your interview preparation will depend on the specifics surrounding the job, the company, and even who is interviewing you and how. Why is it important for this role. Vestibulum ultrices augue vel est rutrum, eu semper odio blandit. CQC Interview Preparation - qmads.co.uk Your Fit Person CQC Interview questions will focus on your service, personal background and how you will comply with the regulations. Phone*MessagePlease confirm you aren't a robot!NameThis field is for validation purposes and should be left unchanged. Written assessment was a scenario with questions. 6. This cookie is set by GDPR Cookie Consent plugin. Found one of the interviewers quite rude in their approach. Hi, new here. Understand the CQC's Role The first step in preparing for a CQC interview is to understand the role of the CQC. These questions are concerned with whether the service is: How the Covid-19 pandemic is affecting CQC inspections. Job Interview Prep Guide: How to Prepare for an Interview - Glassdoor This cookie is set by GDPR Cookie Consent plugin. Q&A Guide: The CQC Fit Person Interview | QCS The cookie is used to store the user consent for the cookies in the category "Analytics". They then ask a series of questions about your presentation content: give me an example of where you had to work with stakeholders to encourage greater excellence? This includes a review of your practice policies, audits, risk assessments, decontamination room compliance, patient safety checks, mock interviews with your team, CPD staff training, information governance and clinical governance protocols as well as recruitment and induction . The full name of the service provider and of any registered manager, together . You can expect to provide assurance that the registered manager is: Our website links to a very helpful documentdeveloped by our colleagues at Wessex LMC to help registered managers prepare for the interview, including some potential questions you may be asked. Its a good idea to set up the Care Quality Commission (CQC) visit as a corporate project with executive leadership, preferably with the chief executive officer involved and receiving regular oversight briefings. Our expert staff will walk you through the possibilities, show you just how much difference Credentiallys automated technology platform could make to your business, and demonstrate how you can lower costs through automation. The interview process The is a two-stage interview process via MS Teams with the first interview chaired by the Head of Operations, which you will be required to prepare a presentation and the second stage chaired by a senior manager and Director. Company registration number: 06278584, CQC Mythbuster No 35 - Fundamental Standards of Care, able to properly perform tasks that are intrinsic to their role, has the necessary qualification, competence, skills and experience to manage the regulated activity, has supplied documents that confirm their suitability, The Health and Social Care Act 2008 (HSCA 2008) (Regulated Activities) Regulations 2014 (as amended), Care Quality Commission (Registration) (Regulations 2009 (Part 4)), Individual policies, e.g. Morbi ex ipsum, aliquam in tortor in, ultrices pretium nunc. Each of our five key questions is broken down into a further set of questions. prepare for the CQC fit person interview. Engage with partner organisations such as HealthWatch and invite them to be mock assessors. The hiring process at Care Quality Commission takes an average of 45 days when considering 23 user submitted interviews across all job titles. . 9. Asked about my previous research experience, Why do you want to work in regulation now, Motivation for working for being an inspector.