I have been using Alexa for a long time without issue. Alexa has discovered the devices but cannot manage them, while via Kasa App you can. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. You say you tried a lot of things, so I am a bit hesitantly to ask, but did you restarted the Alexa App on your phone? Tap on DEVICES, scroll to the bottom, and tap DISCOVER. Disabled lights in Alexa. For example. On Echo devices with a camera, a red light bar means that your video will not be shared. Plus if I asked her to "turn on the light" she would tell me there was no device called "light", hence why I renamed it to "light". Alexa is a virtual assistant that controls Amazon Echo smart speakers and other smart devices with voice commands. Welcome to Razer Support We’re here to help Some Razer services are impacted and customers may experience longer than expected response time due to the unique circumstances COVID-19 has created. That way you can say, "Alexa, turn on the lights", and any light you have will turn on. Anyway, thank you for your input, I'll check when I get home ☺. If they do not, I'd like to know what the "dim" value is set to when off? Is Alexa’s data available via an API? Solid red light shows when the microphone on/off button is pressed. Many people said opening the Alexa App fixed their light problems after the last update. More Amazon Alexa how-tos Of course, most people don't wait for the light ring to activate before issuing a command to Alexa, but it can be harder to tell that Alexa is dealing with your request and that isn't a good thing. Lock up the house and turn off the lights — just set up a goodnight routine with Alexa. Looking for help. Voice: Alexa, turn on the bedroom light after 10 minutes, The action is "Alexa, turn on the lights in the Bedroom". Open the Amazon Alexa app, then select the Menu in the top-right corner. Grab the mobile device you have the Amazon Alexa app installed on in order to get the Sengled service added. Anyone know how I can fix this? The Amazon Echo won't power on and doesn't respond to ... and/or an oscillating violet light ring at the top. The problem is the Alexa app creates, automatically, a discovered device of "All Hue Lights". Here's how I fixed it: Make sure Echo Dot is selected (with a check mark) and make sure your Group Name is selected. Select Sengled Home. If you see your Alexa flashing green or the smart speaker has a blinking green light, it's part of the Amazon Echo's notification system. The Echo is too far away. -Lamps: which has the two Philips hue bulbs in. We need the apps to support multiple bridges for the same lights in a multi-router setup. Worked like a charm. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Set Up Doesn't Work on Your Echo Device; Echo Device Is Having Bluetooth Issues; Echo Device Is Having Wi-Fi Issues; Echo Device Can't Connect to Wi-Fi During Setup; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Deregister a Device; Reset Your Echo Device; Green Light Won't Turn Off on Your Echo Device How do I change my payment information? Set Up Doesn't Work on Your Echo Device; Echo Device Is Having Bluetooth Issues; Echo Device Is Having Wi-Fi Issues; Echo Device Can't Connect to Wi-Fi During Setup; Alexa Doesn't Understand or Respond to Your Request; Restart Your Alexa Enabled Device; Deregister a Device; Reset Your Echo Device; Green Light Won't Turn Off on Your Echo Device Then I started getting the “blah doesn’t support that” so I did the things normally done. Any new lights will be added to your devices for Alexa to control. "Alexa, make the lamps blue" that kind of thing. She's always on—just ask for information, music, news, weather, and more. 3. It turns on automagically. Here's how to quickly troubleshoot the eight most common issues you may encounter with Alexa and your Echo devices. Press question mark to learn the rest of the keyboard shortcuts. What exactly are you doing/saying when Alexa responds 'lights doesnt support that'? Any automation questions/discussions are welcome! So if you ask Alexa to turn on a light, and she responds "Okay" but the light does not come on, try manually switching it on and off until the light illuminates. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. Estimated versus Certified metrics explained. I'm using a KMC switch with the Tuya smart home app/skill enabled. Third-generation Amazon Echo (and Dot): On this device you only need to push the Action button. I’ve re p evidence 2 new ones and nothing changed. I hope it works for you. After I added HTTP-calls for some devices in habridge and rediscovered devices in Alexa, the Alexa web frontend shows the type Color Light instead of Dimmable Light.Even though this looks correct, I still get a "device doesn't support this"-answer when prompting Alexa to turn a lamp red. In my living room.I have 2 hue bulbs in lamps, and 2 hue play bars behind my TV. Looks like you're using new Reddit on an old browser. To do this, tap the microphone icon on the bottom-left corner of the home screen, and then tap on the Push To Talk icon. The light ring will turn on and off again with a spinning orange light, which means it has reset. It’s a GE switch (as 95% of my other devices). Select Skills & Games. The problem is the Alexa app creates, automatically, a discovered device of "All Hue Lights". Sometimes, manually cycling the light is the only thing you need to do to restore voice control. -TV Lights: which has the two hue play bars in. For this situation please contact support for help. When Alexa detects the wake word, the indicator will turn solid blue with light blue pointing in the direction of the person speaking. White light (Alexa Guard) A continuously spinning white light means your Alexa device is in Away Mode and Alexa Guard is on and listening for any trouble. If I remove all the lights from the Alexa app and re-add them, it works again for a while, and then the same.problem again. I just hear the message “device does not support that” Deleted and added the device in Hue. To create a Routine Trigger from Blink device activity: Within the Alexa app, tap the Curtain Menu at lower right, then select "Routines". All Amazon Echo devices built with far-field microphones will support Alexa Guard, only excluding the Echo Sub (which doesn’t have the microphones) and Echo Auto (which isn’t built for it). I’ve had trouble with one Hue lamp. If I remove all the lights from the Alexa app and re-add them, it works again for a while, and then the same.problem again. Wake up to soft lights and a cup of coffee. I need someone with a real Hue Bridge that is connected to the HA-Bridge to test the Alexa mobile app to see if your real Hue devices report, "Device doesn't support requested value" as well? When I set these up, they all worked fine, after a while when trying to control just TV lights, or just lamps (changing colour/brightness) Alexa will say "Lights doesn't support that". Let there be light: LIFX BR30 Muti Colored Bulbs 4 Pack ($176 at Amazon) The guide. How does Alexa count backlinks? Instance: Ask Alexa " turn on the bedroom light after 10 minutes" To achieve this inquiry, you need to create “Routines” on the Alexa app, for details instruction, please contact the Alexa support. Also if you group name is similar to the device names it'll mess her up. May 22nd, 2018 Reply Rename your bulb in the Hue app, and then do a Discover again from the Alexa app, should be fixed. How do I contact Alexa? So having "Lamp right" "lamp left" in a group called "lamps" is what's messing her up? The remote control function could have been turned off. I also use a second app to control my hue lights because the hue app is garbage for setting up their motion sensors. Only 1/6 devices fails. Every device needs a reasonably different name, it's the naming that confuses her. If the purple light is pulsing then there's a Wi-Fi error, try reconnecting the device to Wi-Fi. The site may not work properly if you don't, If you do not update your browser, we suggest you visit, Press J to jump to the feed. The Amazon Echo line of smart speakers usually relies on Alexa to give you feedback, but the light ring on top of the device also has a lot to say about what's going on with the Echo. For smart home control , how to control led strip by Amazon Echo voice system ? There is an issue with the cloud server. Select Search, type in Sengled, and select Sengled from the list. Does Alexa offer free trials of its services? Return to the Alexa app -> SMART HOME in the Alexa app. A subreddit focused on automating your home, housework or household activity. I'd like to be able to control all lights in the room at the same time, but also be able to control lamps+TV lights seperately, is this possible without getting this problem every couple of days? I’ve never had ‘light’ in my device name. Only seems to be some rooms affected though. She's also an expertly-tuned speaker that can fill any room with immersive sound. gives me I have multiple lights with that name….so I say turn them all on, and that doesn’t work….. groups are useless. Amazon Alexa creates a smart home that responds to the way you live. In Alexa app, when setup “Routines”, the trigger is. Say "Alexa, turn off do not disturb" to get back to normal. To receive Alexa spoken alerts as soon as motion is detected, rather than after the motion clip is complete, set Early Notification to Enabled in the Blink app - for each camera that interacts with Alexa. Then renamed them in Hue. I can control it manually in the Alexa app. I need multiple groups for a single light because some rooms are very large with 22 lights, which I need to control as a group or subgroups. They show up on the Alexa app as individual devices, but also as a device listed as "living room". Same thing happening to me. If you don't already have smart lighting that supports Alexa integration, Amazon has a full list of lighting options, but we're working with LIFX smart lights for this guide. While trying to test the new HEX-formatted colors from #821 I encountered following problem:. Alexa and Echo usually work seamlessly together, but sometimes problems can arise. Please check its network connection and power supply", My light bulb is working perfectly using both Yeelight app and Mi Home app. Is the error caused by the fact there's a device listed as "Living Room" that covers all the lights in the room? If this doesn’t fix your problem, or you don’t have any Unreachable lights, then one method that often addresses grouping problems is to simply remove the glitchy light and re-add it. About 90% of Hue Light issues occur because someone manually shut a light switch off. This worked for me. Hopefully they fix it soon. New comments cannot be posted and votes cannot be cast, More posts from the homeautomation community. That must have been changed with the last update, because it had been working for me for a couple of weeks now. I also started getting the "a few things share that name" on one device a couple of days ago. After having a connectivity issue with 1 light switch and deleting/readding in Smartthings, Alexa will not turn it off/on. I’ve been doing very welll for a long time with Alexa and Hue. Alexa, turn on Kitchen…. Similar. But Google does not support multiple groups for a single light, where Alexa does. Press J to jump to the feed. New comments cannot be posted and votes cannot be cast. I just integrated ST and my Alexa. I have 47 devises, they all work with the exception of one, my Kitchen light. Press it again to enable your microphone. Hi guys, just looking for some advice. "Alexa, dim the TV lights" it works if I just say "Alexa, dim the lights" but it dims all lights in the living room. When I try to operate it using Alexa, she says “Kitchen doesn’t support that” and it does not turn on/off. Sensors, switches, cameras, locks, etc. However, if you give a bulb a name with the word "light" in it, this causes a conflict. Here are some of the best IFTTT recipes . Now Alexa says I have multiple devices with that name, rename or create a group.No matter what, if the lights appear under the lights page in Hue they do not show u dear the main page. It all started yesterday, whenever I asked Alexa to turn off the lights it would reply "a few things share that name" I headed to this subreddit and realized I wasn't the only one so I just waited thinking Amazon has screwed things up Tried again today and it was still not working, so I tried everything I could think of, removing the skill, resetting my Echo, renaming my lights, creating new groups... All I get is "lights doesn't support that" or "Sorry, the device Light is not responding. On your router, make sure that ports 5228, 5229, and 5230 are open if you are using the router's firewall. Try reboot the device and re-discover on Alexa. "Bedroom doesn't support that". Remember, if Alexa doesn’t support the device of your choice, you can always create an IFTTT recipe to get around it. Blue indicators can also mean that your device is trying to pair or connect with other devices. I'm a little late, just found this thread but wanted to say thank you. These colors will begin alternating as Alexa responds. If your TV still doesn't respond to voice commands: Disconnect other devices connected to your router except for your TV and the Amazon Alexa compatible speaker to reduce the number of connected devices. Internet access on your router could be unavailable. I have to think this is an Alexa error as I changed nothing on my end to cause this. Press question mark to learn the rest of the keyboard shortcuts. Any help will be greatly appreciated as this is the one I really need. Check in your Bluetooth settings menu to see if your device is paired with the Echo. Get a gentle goodnight as the blinds close and the lights dim. Simply ask Alexa to “turn on the spa,” “turn on spa heater,” or “set spa light to blue.” You can also control additional pool features, such as waterfalls, and control the temperature settings by saying “set spa temperature to 102 degrees.” When I set these up, they all worked fine, after a while when trying to control just TV lights, or just lamps (changing colour/brightness) Alexa will say "Lights doesn't support that". That means the device microphone is disconnected and Alexa is not listening. -Living room: Living Room Echo dot + the device called "Living Room" which is all 4 hue lights. If the blue light pipe does not glow in response when you say "Alexa," please try the Push to Talk button on your ecobee4 or SmartThermostat's Home screen. Select Enable To … Alexa is designed around your voice. /r/AmazonEcho is a community centered around the Amazon Echo, or as we like to call her - Alexa. I just had the same issue. 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