I have given up on this company doing the right thing. The motor does make some noise when first accelerating but goes away. GXL V2:Learn more about troubleshooting the GXL V2 [Here], Apex: Learn more about troubleshooting the Apex [Here], G2:Learn more about troubleshooting the G2 [Here], XR Elite: Learn more about troubleshooting the XR Elite [Here], XR Ultra:Learn more about troubleshooting the XR Ultra [Here], G4: Learn more about troubleshooting the G4 [Here], All Scooters: How to Change your Electric Scooters Brakes [Here], Hoverboard(s): Learn more about troubleshooting your hoverboard [Here], How to Ride your Hoverboard Walkthrough [Here], Shift S1:Learn more about troubleshooting your Shift S1 [Here], EBE1:Learn more about troubleshooting your EBE1 [Here], EBE2:Learn more about troubleshooting your EBE2 [Here], EBE4:Learn more about troubleshooting your EBE4 [Here]. Electric Scooters Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. We'll go through each electric scooter and the error codes that occur. If all of them work normally, then you need a new charger. From loose power cables to defective charging ports, theres always a solution to make your Gotrax scooter start charging again! error: Thus can not charge scooter. This issue is new and is being looked at now.. Learn more about your GOTRAX from full overviews and specs to troubleshooting. If your Gotrax hoverboard will not turn back on you are experiencing an issue. If the scooter has indicator lights and they only turn on when the battery charger is plugged in that also indicates a defective battery pack. 2 Scooter are completely unusable.Which is now costing us additional money as it was the primary method to get to work. Hmm, I'm thinking I have one of the old GoTrax GXLs (bought it last year). 0000006275 00000 n Turn the key or power switch on and engage the throttle all of the way. Include an image for extra impact. Usually I have to play around with the throttle such as push down very gently and slowly to fix the problem. If still showing error code, contact Customer Support for assistance. If we can't repair it, we'll send you an Amazon e-gift card for the purchase price of your covered product or replace it. How do you check the odometer on the GXL V2? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Best 10 Electric Scooter Helmets That You Can Purchase For Safety, Best 10 Electric Scooters on Hills If You Live In A Particularly Hilly Area, Best 10 Long Range Scooters For Those Long Commutes 2021, Best 5 Locks To Keep Your Electric Scooter Safe. You will see the LED lights start to flash. I've emailed support but I'm waiting. 2) You are using an outlet with a higher voltage than what is recommended for fast charging. If you return the product because you don't like it (and not because of a defect on arrival), the return shipping costs will be on your end, and the scooter will have to have remained undamaged. The problem with your Gotrax scooter may be a loose connection or a dirty charging port. Where To Get An Electric Scooter Repaired? (+Repair Shops Near Me Beeping can also indicate uneven pressure on the hoverboard sensors. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 - YouTube 0000009925 00000 n Happy to help! This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Check Out Our Guide! Here is a link to find the manual for your Gotrax hoverboard. One of the best ways to limit interruptions in your riding is to familiarize yourself with the owners manual before riding your self-balancing scooter for the first time. %PDF-1.4 % Problem 1: Electric scooter losing Power The first thing you should do is check the battery. Amazon and the Amazon logo are trademarks of Amazon.com, Inc, or its affiliates. You will see the LED lights start to flash. I purchased a Gotrax GXL V2 and recommended it to 3 others who have also purchased it as well. How To Fix Gotrax Scooter Not Charging - How To Finders Do you think most of the lower-priced scooters are having these problems? 0000017087 00000 n Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Take care of your ride so it can take care of you. Roller Blades/Bikes. This is an internal issue and the bike should be sent back for repair. They tell you to tighten screws that exist in the xr/ultra but are not present on the elite bc of the different design. GoTrax V2 Not Working. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! We'll go through each electric scooter and the error codes that occur. Electric Scooters are fun for all people big or small, young or old, fast or slow; There is a scooter out there for everyone! Update July 31: my gxl v2 is still riding well, I just pumped the tires up to 45 psi which greatly improved speed and rideability. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. We show a quick view. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. This guide acts as a resource for GOTRAX users looking for a fast and efficient way to troubleshoot possible error codes that may occur on your Electric Scooter or Hoverboard. Gotrax Hoverboard Troubleshooting - besteride.com Hold down the power button for 10 seconds. Im wondering about the race to the bottom, where companies start cutting corners on the low end to stay competitive. Gotrax Troubleshooting Archives - besteride.com Missing tire extension - poor quality control. There is a groove at the bottom of the battery that must align with the motor adapter in order to supply power to the motor. If you experience problems with any of these models of e-bike file a claim below. Scooter is in the dumpster. Odometer not working. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. In addition, I now have the old lithium ion battery I need to figure out how to dispose. Anyone familiar with modern technology knows the healing properties that come along with turning something on and off. The key is to build your own vehicle with its own motor coil wire. As an Amazon Associate I earn from qualifying purchases. GOTRAX - F5 Electric Bike. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. 0000256654 00000 n GOTRAX sent me a battery and a replacement handle bar. Choose from Same Day Delivery, Drive Up or Order Pickup. If the wheel spins only when the battery charger is plugged into the scooter then the . How To Read A Gotrax Scooter Wiring Diagram | WIREGRAM Press question mark to learn the rest of the keyboard shortcuts. The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. But some parents may balk at spending more than $100 on an electric scooter. Got stranded away from home and had to push it home in this mode which was super difficult and frustrating. GOTRAX GXL-V2 ELECTRIC SCOOTER User Manual - Manuals+ There are common reasons why any brand of hoverboard may be beeping, and also reasons that may be particular to your model of Gotrax hoverboard. 51 reviews. E1 - Communication FailureE2 - Brake Lever FailureE3 - Handlebar FailureE4 - Motor FailureE5 - Controller/Body End Failure. There are many possible reasons why your Gotrax hoverboard is not balancing. Check the fuse or circuit breaker. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Ive taken it to work 4 times already with a round trip of about 11.5 miles (charge at work) and it's been fine. Tighten the screws firmly. Amazon.com: Customer reviews: Gotrax Vibe Electric Kick Scooter, 6.5 If this does not work, replace the console. If it is not at or above the proper Voltage after recharging for 8 hours then it may need to be replaced. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. When you connect the charger to the hoverboard it will turn red to let you know it is charging. Kid really loved the speedometer and the cruise control feature! Amazon.com: Customer reviews: Gotrax GKS Electric Scooter for Kids Age Fix stuck GOTRAX GXL V2. Can you please tell us how we can improve this article? Battery Pack Ride Time Estimation Calculator, Basic Electric Scooter & Bike Wiring Schematic. If the scooter works after disconnecting the brake switch then the brake switch is defective. First things first, check the following points: the plug in your mains power socket; the power cable that connects to the scooter; and the charging port on the scooter itself. 0000002509 00000 n If it is hard to install, stop and inspect the consoles pins under the head unit. If the scooter is off but still takes off, this means that the control box is damaged. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Here at BestERide we have compiled some of the most common issues found with GoTrax hoverboards and how to solve them. Down a hill I got up to 19 mph on the speedometer. Easy fix but annoying. 110 0 obj <> endobj xref But, as soon as it worked for quite some time, it started showing various problems. 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Fix Water Leaking From Air Conditioner. You can now turn your hoverboard back on.*. Electric Scooter Troubleshooting | E-Scooter Repair Guide - Gear Honest Range: 4 miles (est) Max. Users need to manage the learning curve of managing their new technology and simple troubleshooting techniques. Find helpful customer reviews and review ratings for Gotrax Vibe Electric Kick Scooter, 6.5" Foldable Commuting Scooter for Kids 8-15, 12 MPH & 7 Miles Range E Kick Scooters for Kids, Teens, Boys and . k 3TXK c"b0] 3:P $% Powered up the scooter. TWO OF A KIND Dual hub motors unite to create 700 watts of pure electric power, pushing the V6 to speeds up to 10 mph. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. If you find any damage, replace it immediately. It's Sept 21st and my issues are still not resolved nor are my friend's issues (from the beginning of the thread). My GoTrax (about 5 months old) started acting weird today. If the unit has a brake cable running to the hand brake, you will need to disconnect the line before proceeding. Our combined issue is we have been getting run-around from the company's support and are looking to see if others are having similar problems. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! Looking For The Best Lock For An Electric Scooter? GoTrax electric scooters are a popular choice for commuters, recreational riders, and kids alike. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. They did not respond for 3 days, then said I was outside of the 30 days window which was untrue based on when I filed my request but true based on when they responded. Fortunately, if you have a few tools and spare parts lying around your garage, you can put together your own scooter with ease saving money as well as adding some fun to family time. GOTRAX. The odometer illumination was bright. - Easy fix. Weight: 17 pounds. The difference is, these are much more fun! We check over 250 million products every day for the best prices. I requested a refund. This is a few specific actions that act as a reset for your board and can fix many common issues. For example, only standing with one foot on your hoverboard can cause some models to beep. I am on the hook to pay for shipping to send back their poorly made products. Within 3 weeks, our v2 started with the "loud 'grinding' noise from front/drive wheel" then the next day would not respond to throttle at all (unit powered on, but wouldn't go) and front/drive wheel would not spin freely with the scooter on or off. We would be more than happy to help you by providing troubleshooting steps and also any replacement part needed if you are still under our warranty . 21E, 22E, 25E, and 30E - Replace console to fix error code. The GMAX is one of our most powerful electric scooters to date. Since battery indicator has 4 bars, easy to do the math. Gotrax GXL Scooter Battery Pack Replacement - iFixit Problem not solved. I've had mine for almost two weeks now, and have not experienced these issues. To power the scooter off, press and hold the red button for 5 seconds. Jan 7, 2020 Next, check to see if there is any damage to either end of your scooters charging cable. - Very dangerous as you can be cruising along and the motor completely shuts off. Listen or look back to see if the rear wheel is slowly spinning. Reattach the console/head unit by sliding it back into place. I will come back and edit the post if I experience anything that you've listed. Also if there is a critical mass here, we may be able to have the company fix their problems. Error Codes These codes will pop up over your console's display when there are issues within your electric scooter. Gotrax gxl v2 won't power on : r/ElectricScooters - reddit If you find yourself in this situation, follow these steps and your Gotrax will charge up just like new! Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. *You may need to perform a recalibration up to three times to fix your issue. Its possible that you got a defective battery. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. Gotrax GXL v2 problem : r/ElectricScooters - reddit There is no doubt that hoverboards are a popular and fun way to get around. Here are a few red flags for anyone interested: I had my first issue within 4 days of receiving the scooter. Make sure the petals are level with each other and on a flat surface. Copyright 2002-2022 by ElectricScooterParts.com, an Electricruz Inc. company. Always be sure to consult the . Related: Mobility Scooter Battery Losing Power Uphill Fixed. I ride it to work every day rain or shine and haven't had any problems so far but today it was raining and Im afraid it has water damage potentially. 0000013506 00000 n This is the best method to factory reset GOTRAX GXL V2. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. Gotrax scooter doesn't work - YouTube Press J to jump to the feed. I do like the scooter and hopefully it will be fixed so it can be used for friends and a spare. It's a 36V 6 Ah battery that offers higher performance. You can contact Gotrax to get more information, talk about your warranty or learn about repair options. This may be caused by several factors, but luckily there are solutions to all of them. Did you find it helpful? GoTrax G4 Commuting Electric Scooter w/ 25mi Max Operating Range & 20 0000000696 00000 n What did the brake pad rubbing sound like? Reddit and its partners use cookies and similar technologies to provide you with a better experience. When the scooter is powered on, press the power button 3 times to switch the speed unit display. This was fixed with the company sending a replacement tire. hb```b``b`B uHGC@Z&yn)~v@P U I=@:Yg'j][ 3JSK>X~3S$)-BKD'y&Mj<>#2&w+[2DS/4dN P]-zWi^3wXBK 0000001444 00000 n :~f 12`L,@" As we were packing it up to be returned, found that disconnecting the handlebar freed up the front/drive wheel, indicating maybe a controller issue vs a motor issue (or maybe both). Lift or block the scooter's rear wheel off of the ground and plug the battery charger into the scooter and the wall. For example, only standing with one foot on your hoverboard can cause some models to beep. Many Gotrax hoverboard models have a battery indicator light to also indicate your hoverboard needs to be charged. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I continue to struggle with GOTRAX's customer support team. Beeping can also indicate uneven pressure on the hoverboard sensors. Either way this scooter is unridable now.. luckily it was just supplementing me instead of using a bicycle. bay_blade2000 3 yr. ago That's not what I am saying at all. So, 3 hours for 4 bars = 45 mins of charging time per bar. I haven't had any problems yet, so that makes me wonder if the company rushed into production with the Version 2 model once GoTrax became popular. Turns on but shows zeros no matter what. Should you see any of these error codes turn off your electric scooter and DO NOT RIDE it and contact GOTRAX Customer Service here. Kick stand wobbly. You can recalibrate your Gotrax hoverboard by following the instructions above. Max speed: 7.5 MPH. The motor would sometimes "sputter" (not engage) when you push down the throttle. Here is a simple video demonstrating how to change the battery in a hoverboard if you have determined that is your problem. Remove the footplate to access the batteries and wiring harness and visually inspect every connector to make sure it is attached. You may need a replacement battery if your current one is faulty or has sustained physical damage. . Recommended rider age . 2 - Handlebar Failure4 - Motor Signal Failure5 - Brake Lever Failure. Electric Scooters are ridden standing up and have 2 inline wheels for maximum speed, size and portability. Is a fire hazard. Looks like spring issue. Turn the key or power switch on and engage the throttle all of the way. GoTrax GXL V2 Battery dead after 8 months : r/ElectricScooters - reddit You feel the scooter lose power and your inertia throws you forward. How to restore default settings on GOTRAX GXL V2. When you plug your charger into the wall, the indicator light will turn green. I've had it for a full month now but never knew how to. Power on your scooter and take it for a test drive. 0000000016 00000 n Add a Heritage Helmet to your Cart for Free with All Rideables Above $500, F1 Fat Tire Electric Bike $699 + This week only, South Georgia & South Sandwich Islands (GBP ). The most common reason your Gotrax hoverboard is beeping is that it needs to be charged. The scooter is barely accerlating (I can only get it up to 7 or 8 mph on a flat surface and not over 3mph on even . Bolts provided are rusted - poor quality control. The GKS features 6" Solid rubber tires that absorb vibrations making a glide effortlessly on cement or paved roads. If your Gotrax hoverboard will not turn back on you are experiencing an issue. Edit : Ver: 1 purchased early June 2019 Not sure why all the downvotes. The first was purchased 40 days ago, the next 2 were purchased together around 30 days ago, the last was purchased 20 days ago so they do not appear to be batch quality issues. This is the one stop shop to get answers to any questions you have about your electric scooter, e-bike, or hoverboard! It sounds like a bad battery but checking the connections is the first step. A revolution is on the way - and Electric Scooters are leading it! Here is a link to find the manual for your Gotrax hoverboard. The Compact 25v.2 Battery and 150 Watt electric motor powers the GKS for up to 7.5 miles per charge. Power completely shuts off while riding. Therealjondotcom 3 yr. ago. PARTY ANIMAL Play your music with the enhanced Bluetooth speaker, sync the LED lights to the beat, and keep the party going. Electric Scooter and Bike Troubleshooting Repair Manual - Motor Does Back fender completely broken off, bottom screw plate snapped. If you have tried to charge your hoverboard and it still will not turn on you need to check if there is an issue with your charger, charging port or battery. Can't get the scooter to start. GoTrax - GMAX Electric Scooter. Even if you've just ridden it, the battery may not be sufficiently charged. Make sure the thread part of the console aligns with the drilled holes for the locking hook and gently press down to ensure the console is secure on the battery. Many hoverboards will typically also beep when they reach maximum speed, if they are tipped too far forward or backward or if they reach too steep of an incline. Yes When GOTRAX GXL V2 display is blacked out you can release Power Key. Include an image for extra impact. With the rise of electric scooters, it is important to know how to read a wiring diagram for your GoTrax scooter. Front wheel cover scraping wheel - easy fix but annoying. Learn more about your GOTRAX from full overviews and specs to troubleshooting. You can recalibrate your Gotrax hoverboard by following the instructions above. EDIT 3/31/21: GoTrax has fixed our issue and have replaced the faulty scooter. Step 6 Install the battery pack. If there is something wrong with the scooter, you might be able to find some of the answers from the owner's manual. These codes will pop up over your console's display when there are issues within your electric scooter. When it comes to hoverboards, the magic fix-all is called recalibration. I was super encouraged as the handle bar looks a little different from the original version I received, better. This electric scooter comes with an updated, brighter headlight and a larger LCD screen. Please contact our customer service team if you are experiencing problems or need more detailed information. Codes often have simple solutions and we are here to assist. Has been extremely slow to respond with replacement parts. The most obvious reason your Gotrax hoverboard will not turn on has to do with its battery. Then plug your charger cable into both ends and leave it overnight. So in short. Easy Fix but time consuming. Reply, How can I change the Inner tube on the gotrax, bossmanron747 - Electric scooters are the folding, stand-up variety - a grown-up version of the kick scooters you may have used as a kid. Use a can of compressed air to clean out any dirt and debris that may be stuck in there. Tip: Try to lift as straight as possible out of the tiller. Install the locking hook and the two screws into the head unit. These are as follows. 0000003099 00000 n This Tuesday I have a brand new scooter coming that was $1400 so hopefully I can kiss these issues goodbye. Often when there are small issues like this with your hoverboard, it simply means it is time to recalibrate. This is one of the most common problems we hear about, so it's always worth checking first. Its possible the quality slipped with the V2, but they are basically the same scooter. Subscribe to get special offers, free giveaways, and once-in-a-lifetime deals. If damaged do not proceed. Through simple troubleshooting, you can attempt to determine where your issue lies and see if you need outside help to solve it. EXTRA FEATURES- Get the free app to choose between 3 different ride modes, track travel time and distance, share your activity with friends, and more. Gotrax Apex XL Electric Scooter, 8.5" Pneumatic Tires, Max 15 Mile Range and 15.5Mph Speed, Bright Headlight and Taillight, Aluminum Alloy Frame and Cruise Control, Foldable Escooter for Adult . I finally received the replacement parts. So far I've got about 60 miles on it. Take care of your ride so it can take care of you. 0000001330 00000 n GoTrax G2 Scooter E3 Error Troubleshooting - Part 1 Thrifty Tool Shed 31K views 1 year ago Trying to Fix - GoTrax GXL Scooter - Randomly Stops Working Fix It 4.7K views 4 months ago Why. Visit the Gotrax . Troubleshoot common issues with your gotrax hoverboard with our handy guide. Visit our Battery Pack Load Testing Guide. Gotrax Issues : r/ElectricScooters - reddit