This helps conserve energy and prevent a build-up of dangerous hydrogen gas. The best way for you is to go to the official website and find thorough information there. Remove the outer door from the water heater. Why keep 40-50 gallons of water hot when you don't need it? This is an exclusive feature of the Richmond tankless water heaters. Richmond Electric Water Heater Troubleshooting [7 Easy Fix] Sophisticated technology has reduced the size and increased the features and benefits. No, the direct ignition sends a spark to the main burner when hot water flow is detected. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). Once the pilot flame is established, replace the outer door. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. Go to the next step if you do not smell gas. The new generation Tankless Technology Water Heater from Richmond only heats water on demand. If you have a Richmond water heater or are intending to have one installed, hopefully, you should find this how-to and troubleshooting guide useful. map-pin - Menards Do not use gas control knob to regulate gas flow to burner. Problem 4. Atlanta, GA 30328. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. This cookie is set by GDPR Cookie Consent plugin. These tanks are built to last with warranties that exceed many from other manufacturers. This error code indicates high water temperature limit tripped. These cookies ensure basic functionalities and security features of the website, anonymously. by Troy Koopman | Appliances, Plumbing Advice | 0 comments. Gas control problem-Contact a qualified service technician to inspect and fix the issue. Atlanta, GA 30328, High Efficiency Condensing with Built-In Recirculation, Corporate Office: 1100 Abernathy Road, Suite 1700. To fix this problem, you first need to purge the air from the gas line and then try again to see it will light. Richmond Encore Tankless is about one third the size of a conventional water heater. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Rheem Manufacturing Company Locate the piezo-electric spark generator which is located on top of the combination gas control. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. You dont want it to be blown out. Amazon.com: Richmond Tankless Water Heater Refer to your product manual to make sure the clearance requirements are being met, as installing your water heater too close to other objects can block the air supply and create a fire hazard. Whether you use a traditional or a tankless water heater, Even if you dont have the technical background, experience, or skill, you can still understand the issues faced by your unit and then come up with the solution. This feature improves the energy efficiency of the water heater. Our Xtreme models will provide up to 756 gallons of hot water in an hour; and recover the tank contents in as little as 8 minutes! The best models utilize condensing . There are several reasons your water heater could fail to ignite. We strongly encourage you to hire a licensed plumber to perform the diagnostics and physical troubleshooting of your tankless water heater. This indicates that the pressure switch remained closed longer than 5 seconds after the call for heat began. If it is, turn ON. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. Similar to the RMTEX-11 are the RMTEX-08 (it has a flow rate of up to 1.95 GPM) and the RMTEX-13 (with a flow rate of up to 3.17 GPM). Rheem Tankless Water Heater Error Codes [The Complete Guide] The warranties for the Encore RMTG series are even longer. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters, Corporate Office: 1100 Abernathy Road, Suite 1700. Attach a garden hose to the drain valve on the water heater and direct the stream of water to drain. If your gas valve or water valves are not fully opened, this could also cause the ignition to fail. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). Use a soapy water solution to test for leaks at all connections and fittings. You can also You need hot waterand peace-of-mind. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. If you take the matter in your own hands, you run the risk of voiding any applicable warranty. your water filter. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. The smallest model in the range is the RMTEX-04 (a 3.5 kW-unit), which provides just 0.9 GPM. For most tankless water heaters, the display with present an error code to inform you that your air supply or exhaust is blocked. A digital display makes setting a precise water temperature, or monitoring the unit's status, a snap! Turn the gas control knob counter-clockwise to the ON position. shower and feel warm water at first, but then get blasted with several seconds You also have the option to opt-out of these cookies. Although a second unit might seem like a large investment, it can actually save you money in the long run since youll use less water while waiting for hot water to arrive and less gas to heat the water. When removing anode rode, first make sure the cold water supply is turned off. Water temperatures above 125oF can cause severe burns or death from scalding. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. This can make a difference when registering as well as verifying. You will thus need to set the desired water temperature. Turn off the gas valve (for gas heaters) or the circuit breaker (for electric heaters), and let the water in the heater cool completely. The series is made up of a number of whole-house and point-of-use heaters. Check your heaters power supply. Gas water heaters are never as high efficiency as electric heaters. Table of Contents1 Top 5 Richmond Tankless Water Heaters2 About Richmond3 Richmond Tankless Water Heater Reviews from Consumers Online4 Richmond Tankless Water Heaters Warranty and Customer Service5 Where to Buy Richmond Water Heaters. Not only are they highly efficient, but they can also save you money by heating water only on-demand. Richmond Rmtex-27 Essential Tankless Electric Water Heater, 3/4" Npt, 6.6 Gpm. Press and release each of the buttons once. It's not always something you want to do on your day off, but it still needs to be done. Its all possible with the Richmond ENCORE Electric Water Heater with LeakGuard and the EcoNet App.3, Check and adjust temperature, set schedule, change operating mode and view energy usage, Avoid cold showers by checking if there is enough hot water, Identify which element needs to be replaced for easier service call scheduling, View weekly, monthly and yearly energy usage reports, Learn immediately about any service needs or unexpected leaks, Adjust water set temperature to balance hot water needs via the EcoNet App or hands-free voice control with Amazon Alexa, Save energy on water heating costs while away and return home to a tank full of perfectly hot water, Helps you connect with customers by giving them an easy way to reach and share codes with you for repeat business and simpler service calls, Allows plumbers to view detailed alerts and alarm codes while at the water heater to expedite service It can also be helpful if you understand some of Richmond water heater error codes. The temperature appears on a digital display on the front of the unit. Close the drain valve on the tank and disconnect the garden hose. Shipping Dimensions: 37.50 H x 24.60 W x 12.60 D. Shipping Weight: 83.0 lbs All Rights Reserved FV sensor detected presence of flammable vapors. Check proper connection of line neutral and hot wires. Some water heaters have a display and give an error code. Much like the Rheem water heater, Richmond is very consumer-friendly. We have a full line of standing pilot, intermittent spark, direct vent, sealed combustion and high efficiency commercial water heaters. It indicates the water temperature sensor is either open or is short circuited. Gas supply is off or too low to operate. For instance, some Richmond heater owners say that their units wont stay on. The built in recirculation pump circulates hot water from the water heater and returns the cold water that would normally run down the drain, back through the plumbing, allowing hot water to be ready at the tap without . If you do not have the hook ups to clean your water heater Shut off the water heater if you notice any unusual burner operation, until you obtain qualified service assistance. We also use third-party cookies that help us analyze and understand how you use this website. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. Richmond tankless water heaters from the mid-efficiency series (RMTG series) are available in three sizes delivering plenty of hot water from two to four baths. Richmond Water Heaters It does not store any personal data. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. Before removing the anode rod, make sure the cold water supply is turned off. No, the minimum temperature adjustment for RTG series waters heaters is a 2 degree increments from 100 F up to 120 F and 5 F increments from 120 F to 140 F. An Over Heat Limiting Film wrap is wrapped around the entire heat exchanger. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. I have a richmond encore tankless water heater model RMTGH95DVN. Test for spillage at the draft hood relief opening after 5 minutes of burner operation. Just as your car requires periodic maintenance, so does your water heater. Richmond Water Heaters Review | Tank, Tankless, Hybrid | Buying Tips Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. Open the cold-water valve and let the tank refill completely. Contact customer support. While its a good idea to understand what is going wrong with your tankless water heater, physically troubleshooting the unit is best left up to the professionals. Turn off all electrical power to the appliance. When he is not busy trying not to electrocute himself, you can find him in the garden tending to his vegetables and chickens. Extremely energy efficient, it is a great option for replacing a tank water heater, as it will give you hot water on demand for as long as you require it. In addition, they have low-emission burners to reduce fuel needs, making the models more environmentally friendly and cost effective. Fold the insulation and expose the thermostat. This indicates a wiring error or a high resistance to earth ground. If you own a tankless water heater or are upgrading from a traditional tank Disclaimer: Water Tech Advice is supported by readers. Electrical polarity to the unit is incorrect. Many user and installer-friendly features make the Richmond Encore Tankless the easiest tankless water heater to own. happened: When the first shower ended, some hot water was remaining in the The pilot burner should be cleaned or replaced in this case. The temperature of the water in the heater can be regulated by pressing the COOLER or HOTTER arrow buttons on the front of the combination gas control. Water heaters from Richmond rarely suffer from problems, provided the owner carries out basic maintenance and uses the heater as intended. If the burner access door is removed, the burner access door gasket must be replaced. water filter, debris can become trapped in this long path if not stopped by Combustion shutoff device tripped- Combustion shutoff device(s) should be inspected by a qualified service technician. Establish and follow a routine preventative maintenance program. Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet. However, they are different from Rheem heaters, as Richmond develops its own innovative technology for use in a wide range of heaters for both residential and commercial applications. Stop and follow the safety precautions as above if you smell any gas. Necessary cookies are absolutely essential for the website to function properly. 28 results for "Richmond Tankless Water Heater" RESULTS. This allows you to set the thermostat high and avoid the heater reaching a dangerous temperature. They make many types of heaters including gas, electric, and tankless heaters. Tankless water heaters are also called If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. Allow several gallons to flush through the discharge line to an open drain. Why Does My RV Carbon Monoxide Detector Keep Going Off? Installing gas water heaters is always more complicated. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. They are small enough to fit almost anywhere in your home. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Connect a garden hose to the drain valve near the bottom of the heater tank. Toggle the ON/OFF switch located on blower assembly to the ON position. Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. Although the majority of Richmond heaters are tank models, the most energy-efficient and technologically-forward models are all tankless heaters. 6 Common Tankless Water Heater Problems And Solutions, Eccotemp EZ-Flush System Descaler Cleaning Kit. Take advantage of warranty protection for your Rheem heating, cooling and water heating equipment, Find what you need to keep your Richmond equipment working perfectly. Check the vent and/or combustion air-inlet systems for obstructions. Just like everything with these three characteristics, it is time-consuming and challenging. If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. Should maintenance be required, the unit's self- diagnostic system will display a maintenance code, which makes trouble - shooting quick, accurate and less expensive. Often, this issue is caused by the gas supply, so check to make sure your propane tank is full before you do anything else. Any cold water that you are experiencing in The water heater is equipped with a Hot Surface Ignition System which automatically lights the burner. Products - Richmond Water Heaters The Combination Gas Control is also constructed with a single-use gas shut-off device that will shut off the gas supply to the burner if the water exceeds normal operating temperatures. These can also be helpful to a technician. If it goes out, repeat steps 3 to 9. use a water softener to slow the buildup. Going off the grid sounds noble, satisfying and eco-friendly. Product Type: Tankless Water Heater. To avoid damage, flush your water heater every six months If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. Carbon monoxide (CO) is a tasteless, colorless, odorless, and highly poisonous gas which can be deadly to humans in high concentrations. EcoNet Wifi Kit Installation Instructions, Encore RMTGH is a series of high-efficiency condensing tankless gas water heaters designed for continuous hot water, with stainless steel condensing heat exchanger, Intelligent electronic controls designed to increase energy efficiency and safety, New! Tankless water heater maintenance is your best insurance policy against unexpected problems.