We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". To see how we collect and use your personal information, please see our. *Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. All returns remain the responsibility of the purchaser until received by Selfie Leslie. - promises you a chance to buy at a bargain price you may never dream of before. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Non-Selfie Leslie items sent to us will be donated upon receipt. Thank you Selfie Leslie team :). (Expedited Handling ensures your order is first in line to ship out before all other orders, Expedited Handling does not affect shipping speed, it only affects handling speed, 12pm PST cutoff for same day dispatch, Monday - Friday). To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. I ordered the Hey Girl Long Satin Cowl Neck Dress Forest Green. Please reach out to us at support@selfieleslie.com so we can try to make things right! I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. I am looking forward to maybe a Store near me opening up in the Future. YOU MUST REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING, OR BUYING ANY PRODUCT THROUGH THE WEBSITE. Selfie Leslie Coupon, Promo Codes: 10% Off - March 2023 - RetailMeNot.com They dont care what happens after they put it through to whoever is going to deliver it. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Drop it off at any FedEx location to be shipped back to us. So you end up getting a lot less back then what you originally paid for the item. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. Be sure to bring your receipt or shipping confirmation email, credit card you used, and valid I.D. Here are 8 tips for writing great reviews. I will be returning to buy more clothes! Type or copy and paste the code exactly as it appears into the discount/coupon code box on the checkout page -- click apply and your new total should appear! Selfie Leslie is all about Instagram fashion. By consenting to Selfie Leslies SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Selfie Leslie through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. So pleased! Awesome customer service, fast shipping! The dresses are overprice and cheaply made. Trying out a new clothing brand always comes with a bit of excitement and anxiety. Overall, we think the brand is a bit overpriced, but if you do decide to shop from there, make sure to check out the Selfie Leslie reviews on individual items! If you made a Selfie Leslie account upon checkout, or have an already established Selfie Leslie account, you also can see the tracking number when logging in to your registered account and following the directions below: Click on My Account in the upper right-hand corner of the website pageClick on Purchase HistoryClick Shipment to track your order. Totally not the dress just my preference. Store creditand gift cards cannot be converted back into cash/card refund. Returns | Selfie Leslie If you refuse a shipment from Selfie Leslie, you are responsible for the original shipping charges, any import fees, duties and/or taxes that are incurred on the package, and the cost of returning the package to Selfie Leslie. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. If to you: at your last-used billing address or the billing and/or shipping address in your online profile. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie I have ordered the wrong item/size by mistake. Thank you for visiting www.selfieleslie.com. Our business hours are: Monday - Friday 9AM - 5PM (AEST). Items returned that do not meet the above requirements will not be issued a refund and you will be responsible for postage back to you. I appreciated their willingness to work with me! The inclusion of any link on the website does not imply our endorsement of it, and One & Only Collective Inc. expressly disclaims any responsibility for the contents, materials, accuracy of the information or quality of the products or services provided by or advertised on these third-party websites. Do you agree with Selfie Leslie's 4-star rating? Exchanges are FREE! The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. Store credit and gift cards are final sale. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. They answered all my questions, we're timely, very informative about my dress questions, return, new order. Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. Here's hoping this can be resolved in due time. You are responsible for maintaining and promptly updating account information for accuracy and completeness. Customers who access and use thewww.selfieleslie.comweb site from outside of the United States agree to comply with all applicable laws regarding the transmission of technical data exported from the United States or the country in which you reside. Ill be sure to discuss any potential red flags in full in the next segment of this Selfie Leslie review. Depending on your banks processing time, it may take up to 7 days for the return to reflect on your account. Hello. All rights reserved. The biggest highlights of Selfie Leslie are the affordable wedding attire the boutique offers, as well as the nice collection of cute skirts. Store credit and gift cards do not expire. In rare occasions, customs agents may delay delivery of some packages. The brand offers clothing that is feminine, flirty, and stylish. If you are not completely satisfied and your order qualifies, we accept returns(USA Only). 2023 Trustpilot, Inc. All rights reserved. The arbitrator is empowered to resolve the Dispute with the same remedies available in court, however, any relief must be individualized to you and shall not affect any other customer. What is your Return Policy? The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. We know, however, that sometimes things don't turn out perfectly. Hi Michelle, we're sorry that you are not 100% satisfied. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. The quality of the dress was great, just did not fit my style I was going for at the time. One thing Selfie Leslie shoppers agree on is that the customer service is unmatched. Its worth mentioning that Selfie Leslies Trustpilot page showcases a glimmering score of 4.1/5 stars based on 590 testimonials. However, their website makes it look like the final sale items are easily returnable. So each item is going to be a different length and fit differently due to each individual's height. I highly recommend Selfie Leslie! When checking out, use our single-click PayPal express feature to speed through checkout like normal! Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Products being returned or exchanged must be in their original packaging and in like-new condition. Please see our Shipping Page for more information. We are so sorry to hear that you were unhappy with the quality of your purchase.Our customers' feedback is important to us and we would love to address the quality issues with you. If so, the $46 Summer Skirt Robyn Flounce Rose Print White/ Orange can be worn with a cream linen button-up and a sunhat. Shipping times may vary due to the availability of merchandise. Amazing Customer Service and products!!! Please ensure all information is 100% accurate before submitting your order. | T&C'S I bought a $90 dress and one of the seams split open after one wear! Crap customer service. Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. OFF. Frieda Cowl Neck Front Split Midi Dress Midnight Blue, Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver, Reinhart Floral Asymmetrical Mesh Dress White, Summer Skirt Robyn Flounce Rose Print White/ Orange, Floating By Plunging Neckline Mesh Overlay Midi Dress Sage. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Please generate your return label within 14 days of receiving your order. The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. Most US orders ship within 1 business day of purchase. Very responsive and super helpful. Depending on the clothing item, the biggest size is either XL or XXL. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Its so soft and comfortable!!!!! There is a fee for returning an item UNLESS request for store credit. Boasting over 632k followers on Instagram, it seems that Selfie Leslie is a favorite among fashionistas. 12. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Products purchased in store or online may be returned or exchanged at any Leslies store with an accompanying receipt or packing slip and a valid ID. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. I wont be buying from them again. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie In no event One & Only Collective Inc. or its officers, directors, shareholders, employees, independent contractors, attorneys or agents be liable for any indirect , special, incidental, exemplary , consequential or punitive damages under any cause of action whatsoever arising from or related to this Agreement, the privacy policy, the return policy, the shipping policy, the products, or the use of the website or any products purchased from this website or otherwise. Selfie Leslie AZUSA RUFFLE TRIM LACE MINI DRESS SAGE Size 12 Large. Were sorry to hear that you want to return your items. Merchandise must be delivered back to our warehouse by the 30th dayfrom the original purchase date. Speech / Chat / Talk bubble icon Contact Us. Case in point, Selfie Leslie offers dresses, tops, bottoms, and accessories galore. As of lately, the founder (or parent company) of Selfie Leslie has yet to disclose their name. For Service support or assistance, text HELP to +18445493819 or email support@selfieleslie.com. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Although the brand definitely doesn't have SheIn or other fast fashion pricing, their quality is still pretty great for their price range. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you. Selfie Leslie offers a 30-day return policy. I've had typically good experiences (and added some staples to my wardrobe) with reputable brands I already know. Once I recevied my pkg and had to return part of it - they explained which services I could use as they dont use UPS. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Highly recommend! They are NOT customer service oriented IN THE LEAST !!! To see how we collect and use your personal information, please see our Privacy Notice. Return feeof $9.75 is per return request (RMA). Date of experience: October 17, 2022. While we welcome your comments and feedback regardingwww.selfieleslie.com, our merchandise, and our services, we do not wish to receive any confidential or proprietary ideas, suggestions, materials, or information through this website or any email connection. What a great idea! This is my second purchase from here and I will definitely order again. Check Selfie Leslie's website to see if they have updated their free returns & exchanges policy since then. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. NWT. This is disclosed on our return policy page in bold font. This website (www.selfieleslie.com) is expressly owned and operated by One & Only Collective, Inc. It shipped SUPER fast, and I loved the style, design, & quality. You can shop for dresses by occasion, length, price, color, and style for easy website navigation. Hi Tuesdee, we apologize that your experience was not pleasant. Return Policy - Leslie's Help Center However, we do wish Selfie Leslie was more size-inclusive. When entering into checkout, you need to enter the code exactly as it is given to you, without any spaces. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. Added by peggie12345. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. Returns are expensive and you can only get store credit to but more shoddy clothing. All worldwide rights, titles, and interests are reserved. Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. International orders may take around one to two weeks to arrive. Find out how we combat fake reviews. The return process was smooth. If you have questions about sizing, please see our Size Guide for general information. Prices for dresses at Selfie Leslie range from $50 to around $100. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. Im. Just make a new purchase through the return portal for the size/style you would like. When it comes to Selfie Leslie, I found a fairly positive response toward their products. Contact with customer support was quick which I am extremally happy about! Customs policies vary widely from country to country; therefore, please contact your local customs office for further information! We ship to the address YOU provide. This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. I love Selfie Leslie dresses! You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Selfie Leslie. Here are 8 tips for writing great reviews. $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. Your order was from March 14th, 2022, you had until April . Shop Online or at any of our 900+ retail stores! Im unsure about a size and have a fitting question -- how do I find this information? The black dress got here within 48 hours and I got soooo mani compliments at the wedding! Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. And the tags on the clothes themselves are proof that they just bulk purchased a bunch of cheap dresses from China (you can get this kind of garments for $30 at the most at those small, brandless little shops) but they charge at least $80 for each dress. My dress arrived stained, and when I emailed your customer support, I was immediately offered help with multiple different avenues I could choose from. They were really kind and wonderful also. To the extent that you cannot resolve any Dispute through the Informal Dispute Resolution Procedure described above, a Dispute shall be resolved through binding individual arbitration. Buyer Beware and avoid Selfie Leslie. LOVE!!!!! Its worth noting in this Selfie Leslie review that the brand accepts Mastercard, Visa, JCB, American Express, and PayPal. There is also a disclaimer directly next to the add to cart button that says "This item is Final Sale". I ordered a dress for my engagement pictures, and oh my goodness. ReadyReturns / CRM for your eCommerce World. Sign up now. I highly recommend Selfie Leslie! You should also know that international orders are not eligible under their policy. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. Except where otherwise inapplicable or prohibited by law, the website, and all contents, products and other information on or accessible from or through this website are provided as is and as available , without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for any particular purpose, non- infringement, security or accuracy, One & Only Collective Inc. makes no claims to the accuracy of the information contained on this website, and reserves the right to amend errors or to update product information at any time without prior notice. Check out what 541 people have written so far, and share your own experience. Thank you for shopping with Selfie Leslie. Do not ever buy from this site, it's a scam. I've made a return, will you refund my delivery charge? I'm in love with selfie clothes.Excellent quality, every dress in the most flattering cut in the world. Were independently supported by our readers and we may earn a commission when you buy through our links. Its also worth noting that the amount of negative reviews pales in comparison to the number of positive ones I have found so far. Orders that have a combination of payment methods (store credit + credit card) will be refunded to the gift card (store credit) first, then the secondary payment method. I received a fabulous chocolate brown dress days before attending a wedding. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. We respect your right to privacy. . When trying it on the zipper broke and I was super sad because I loved the dress so much . Message frequency varies. International orders do not qualify for return/exchange. Its baggy and so not flattering. | PRIVACY POLICY. I can't wait to purchase another dress from here in the future for another event. Will I have to pay International Taxes & Duties? At this time, we cannot predict the amount of duties and taxes charged when using standard shipping. Selfie Leslie reserves the right to modify, limit or cancel promotions at any time without notice. For urgent questions, you can reach us directly at Unfortunately for all of our international Selfie Leslie lovelies, all international packages can potentially incur charges upon their arrival in the destination country and those charges are solely determined by the arrival countries customs authorities. All custom orders including, but not limited to, custom safety covers, custom spa covers, and custom pool liners. I am naturally a size small and I ordered a size XS. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. Return Requirements For security reasons, we are not able to change the address your order is being sent to at this time. The top was very weird and flared up so you could see everything. One & Only Collective Inc. expressly requires your acceptance of these terms and conditions of service (and to all additional terms and conditions provided to you on our website) to accept and process transactions and purchases made through said website. NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. Non-Selfie Leslie items sent to us will be donated upon receipt. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. Generally, there havent been too many complaints about Selfie Leslies quality of clothing, but customers do think its pricey for similar quality that can be found for cheaper at other fast-fashion department stores.