All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. At the top right, tap More Reboot. Ask your Home device to sync devices. Sensors, switches, cameras, locks, etc. Step 4 tap Choose from Pre-configured Devices. Currently there is no setting on Kasa APP allowing us to switch to a different wireless network directly, we suggest you apply the same wireless settings (including the wireless network name, wireless encryption, and password) on your new router as on the old one, and there will be little necessary to change settings on the Kasa APP or Kasa device. Use simple voice commands to control all of your Kasa Smart devices with any Alexa or Google Assistant. Be The First To Get Exclusive Deals & News. Step 5 You will have an option Reset my Device or Don’t Reset my Device. If the camera is still offline, you can factory reset your camera. Check for interference from common household electronics. The following devices are known to work with this component. I can operate them via Kasa app or SmartThings. When using the skill, you need to specify by name which device to use. If you are just changing the wireless network choose Don’t Reset my Device. Mac based VLAN on T1500G-8T. (I have 2.4G, 5G and Comcast) I have my KASA on 2.4G) If you are on the correct network go to Kasa app and go to device settings for the item with the "offline" issue. My lights stop working. It is not possible to connect to devices on a different network using deviceId as configuration. Copyright © 2021 TP-Link Corporation Limited. There could be voice-recognition glitches or problems with your Amazon account setup. This is because an … If you are just changing the wireless network choose Don’t Reset my Device. Make sure the smart device is not connecting back to your home Wi-Fi network. save. I would try to control the bulbs with my iPhone but it would say the device was offline. Thanks, Bob Now all my devices show up but some are showing offline. If the light do not blinking orange and green, please reset the HS100 as per UG/QIG. Echo devices might be grouped improperly, or there might be Wi-Fi issues. Tap on the round icon next to the devices and then you can see the corresponding options. Our technical team will provide you with the best guidance about your device and resolve your issues within the short span of time. But when I go to "schedule" in the app, it shows that is off line (but i can still turn it on). If you need further assistance contact TP-Link Customer Support here. Devices can be auto discovered in the same local network as the openHAB application. Plugs. Open the Google Home app . Tap on "ENABLE TO USE", type in your Kasa account and password, and then click "Authorize". Step 3 Wait till the LED is blinking amber and green, then launch the Kasa App and click on Add device. Your browser does not support JavaScript. If so, connect back to the TP-Link Wi-Fi network. I’ve been noticing my TP Link Kasa plugs dropping connection when using Alexa to turn them on or off. If the app says "Device Offline" then: Please check your Wi-Fi router if online and in range. Check products and services for your region. 2. Please turn it on for the best experience. Besides, except for KC200 and KC120 which support both 2.4GHz and 5GHz band, all of the other smart devices support only2.4GHz Wi-Fi band. no go with the Echo dot. If you're not already signed in with the Microsoft account associated with your copy of Office do that now. This can be done using the TP-Link provided mobile app Kasa. For Kasa devices with adjustable brightness and color, you can also adjust the brightness and color. Select "Kasa Smart" and tap on "Continue". Tell your voice assistant to turn on your living room lamp, have it schedule the coffee maker for the morning, even turn on your office fan when it gets too hot. Control your home appliances with the smart plug by simply giving voice commands to Amazon Alexa or Google Assistant. Make sure your mobile device or tablet is connected to the same Wi-Fi network or linked to the same account as your speaker or display. hide. Instead, use either Z-Wave or ZigBee devices. If you need further assistance contact TP-Link Customer Support, TP-Link takes your privacy seriously. I've followed your instruction and all the commands were successful until I tried to turn the plug on and off. I get the following message. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? Position your router a few feet away from these devices … 3. I can operate them via Kasa app or SmartThings. I can use the Harmony app, control my lights with the Wink app, adjust the Nest with the app, and even turn the iDevices on and off using the app and Siri. 3. All Kasa Smart products can be easily managed through the highly-rated Kasa Smart app and connected to your home's secured wireless network without the need for an extra router or hub. There are a variety of household appliances and devices (televisions, microwaves, baby monitors, cordless phones) which could cause wireless interference. I don't have any smart bulbs (KL130), but I do have one HS220. Z-Wave devices tend to broadcast at a longer range, so you can place devices farther apart. A: None of our TP-Link Kasa smart device supports ZigBee or Z-Wave, and they do not support wired Ethernet and IPv6 connection neither. This integration supports devices that are controllable with the KASA app. To download the offline installer, go to www.office.com. {"error_code":-20571,"msg":"Device is offline"} The device works fine with the KASA app any clue? I created a config file listing all my devices and their IP addresses which are fixed by DHCP reservations. Thanks, Bob For better result, you are able to remove the device, restart the Geeni product and set up again. But if you want to connect to a different wireless network, you may change the wireless network by resetting your kasa device, and then follow the regular setup process. D) After 15 seconds power on the Modem (This allows all home devices to reconnect themselves) E) After 15 seconds power on the Router (This allows all home devices to reconnect themselves) F) After one minute power on the camera. Which you pick is up to you, but they’re more similar than different. Try to unplug and plug the device back in. 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