It doesnât bother me much because it doesnât happen very often. So I went ahead and repaired my z-wave network in the smart things app. I have 3 kwikset 916 touchscreen deadbolts. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Kwikset SmartCode 916 Kwikset Smartcode 916. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). I'm guessing Kwikset is not waking up to accept a command. Installs in minutes with just a screw driver no hard wiring needed. Subscribe Subscribed ... schlage connect BE469 touch screen … Review (mpn: 99160-002 for sale) 99160-002 916 915TRL11P Wave Deadbolt KWIKSET Touchscreen Smartcode Nickel Ul It is missing the keys, otherwise has all of … It is not enabled by default. ... And Kwikset does not even have its own app for this 916 product. Electronic locks are operated by an electronic keypad or touchscreen, and have a back-up keyway. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. Kwikset Smartcode 916. we just installed the 914 about a two weeks ago. I just havenât figured out what conditions those are. Buying the kwikset smartkey is one of the best decisions I made. If it is successful only when the door is open, the latch and strike are not aligned as they should be. This one happens less often. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. … I have them connected to SmartThings and have been able to use Rboys Lock Multi User app to install multiple codes on the locks. It is not enabled by default. Weird. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Disassembling the lock is the first step you should take. Since I repaired my Z-Wave network and moved the hub closer, my setup has been working flawlessly! It provides me with extra security and locking and unlocking my door has never been any easier. Tustin lever. The Mastercode must be 4-8 digits. First make sure that all your Z-wave or ZigBee compatible locks are connected to your smart home hubs, and set individual names for each door. If you have not already done so, perform the door handing process while the door is open. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. First the lock quit reporting the battery level. Kwikset SmartCode 916. I canât help but wonder if thereâs been a firmware update thatâs messed things up. The Z-Wave signal had to travel at least 50â through several indoor and outdoor walls. Did you guys figure anything out with regards to this issue? Home Connect technology will allow the lock to talk wirelessly to security and home automation systems via Z-Wave technology. The Mastercode must be 4-8 digits. Re-released in 2016, the lock features a traditional exterior style, sleek, metal interior, and quiet-drive locking system. Maybe that will helpâ¦. As a part of my Control4 system, I have two SmartCode 916 locks. The interior for this model is not designed for exterior use and should be undercover and needs to be protected from the elements. The SmartThings outlet has to be Z-Wave signal security repeating capable, meaning that it can act as a repeater for a Z-Wave lockâs security signal. Ensure door preparation is in accordance with the door drilling instructions, available online. Realign the door if the bolt does not operate smoothly when opening with a key. How to fix your kwikset when a simple reset is not working. Step 3 Pull out the battery pack and push "Program" three times if the SmartCode fails to initialize after battery removal and re-installation. The lock has been working fine otherwise. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. Seems to be a little better. Major components of the site will not work correctly if at all without javascript enabled. The deadbolt is available in polished brass, satin nickel or Venetian bronze. I too have a few GE zwave switches. Several vendors waive restocking fees if a subsequent order is placed of equal or … Iâve had my Kwikset for 3 years now and it just started dropping off my network a couple of weeks ago. We are not a … Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. Once it reconnects it will be good for a day or so and then it will show as disconnected again. Read honest and unbiased product reviews from our users. traditional key provided. Thanks for sharing this Brad–worked on the first try. Fits standard doors (1-3/8in. Free Shipping Offer. December 20, 2018 - Comment. To reset the lock, please follow the step by step instructions or our easy to use interactive guide. Ensure that Bluetooth is on, as indicated by a small icon on the upper right corner of the smart device screen. Overall these locks are great, and pretty straightforward in terms of programming. I have not seen device disconnects in my Kwikset 916 model. I have installed 3 of the Kwikset 916 z-wave locks in my residence. PROBLEM - When trying to use the touch screen to enter a code, the touch screen does not respond to touch right away. You can tell Kwikset really cheaped out on this lock compared to their other (cheaper) models. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Any ideas what could have caused this problem or how could i solve it? I can push the A link button and then the lock starts working. Programs, back down vermin, but sturdy legs. It is not enabled by default. If it is successful only when the door is open, the latch and strike are not aligned as they should be. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. Make sure the app is open (either in background or foreground) and you are signed in to the correct account in your mobile app. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. manually locking/unlocking did not restore connection. And the touchpad would not even respond. SmartCode 916 touchscreen electronic deadbolt. Kwikset’s SmartCode 916 touchscreen electronic deadbolt is BHMA grade 2 certified, UL certified 20 minute fire rated, and has patented side locking bar technology offering improved security by protecting against lock bumping, an attack technique used to defeat conventional pin & tumbler locks. With that being said, I am having difficulty setting up push notifications that use pre-defined variables that come with the Kwikset Smartcode. This lock connects to a Z-Wave hub or alarm system. On my Smartcode Touchscreen, the touchscreen is unresponsive. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). I really appreciate this info. traditional key provided. Touch screen with palm or back of hand until digits illuminate.2. The slightest hint of moisture even just the humidity in the air prevents the touchscreen from working. Tustin lever. Ensure door preparation is in accordance with the door drilling instructions, available online. The locks all respond to SmartThings App on our phones instantly. Designed to allow fast code entry, the touchscreen is … The SmartCode 916 touchscreen electronic deadbolt is not waterproof. Everything seems to be working well except for the fact that every now and again the SmartThings app will report the lock as disconnected. My hub is in another room but it is only about 25 feet away. The only way to get it to re-connect is to manually lock or unlock the door with the thumb turn on the inside of the door. I have GE light switches about 12â away from the door lock. This lock is located on our front door fortunately 10â from the SmartThings V2 hub. Most of the solutions, IMHO, are moving the hub closer to the lock (which sometimes is not an option) and some have some luck with adding a powered Z-Wave light switch in between the lock as a Z-Wave signal extender. A Mastercode is used to add and delete user codes, but it cannot unlock the door (unless the same code is programmed as a user code, though this is not recommended). The 916 is almost as much as the BE469 (if not, more) and is worse. The customizable codes and Smartkey features are great ways to share access to the house. The locks are reporting if they are lock or unlocked but they are not responding to the lock and unlock command. These names are what you’ll use to trigger Amazon Alexa, so us names that are easy to remember like “front door” or “garage door.”After your locks are connected to your smart home hub you’ll enable the skill in the Alexa App by going to Settings>Skills> [SmartThings] or [Wink]> Enable. Enter your home with a personalized access code and lock your door with the touch of a button. If your smart device doesn't vibrate, and the Bluetooth symbol (located at the top of your screen) doesn't flash, this is an indication that there is no Bluetooth communication. I again had to manually turn the thumb turn and it started working again. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… Press the "Lock" button on the keypad, then enter the security code to resynchronize the bolt. It features patented SecureScreen technology to prevent code detection from fingerprints on the touchscreen. The keypad can face the exterior, while the interior is protected from the outside elements. Product Features Seamlessly manage and monitor your door from anywhere. For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Video Kwikset SmartCode 909-910: Programming With a Mastercode. SmartCode 916 is a touchscreen smart lock from Kwikset featuring the company's patent-pending SecureScreen™ technology. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock, Traditional Style, Satin Nickel (Amazon Key Edition, Amazon Cloud Cam Required) ... That means that they have been opened due to being a photo sample, a tested working customer return or having damaged packaging. It is easy and not time consuming. It stays on for a few days then disappears. The Kwikset SmartCode 916 Zigbee Touchscreen Deadbolt combines all the features of the popular 914 Series deadbolt with a new, capacitive touchscreen keypad for a sleeker appearance and a more modern interface. ... After a few months pressing the numbers is not recognized by the screen. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code This is the simple solution that fixed the Kwikset Smartcode 916 beeping sound that occured when I would push the lock button. Thanks for the response. Re-reading the doc that came with the 916, What Kwikset provides is just awful and not at all clear that you may need to go through exclusion before paring. I had to exclude and reinstall the locks. Upon receipt Designer Entryway, LLC. Touchscreen door locks aren’t new. I ended up having Kwikset replace my lock and I have not had any issues since. Has anyone seen this before? If you have not already done so, perform the door handing process while the door is open. Video Kwikset SmartCode 915-916: Programming Without a Mastercode. i have a 916 from home depot , but was working randomly , so my dealer offer me an 916 from control 4 , and its the same problem , now he is telling me that maybe i need to get the yale doorlocks , but is 400 dlls each and i need 3 , anyone using smartcode without issues ? Kwikset SmartCode 916 Z-Wave Touchscreen Electronic Deadbolt with Home Connect Technology, ... After a few months pressing the numbers is not recognized by the screen. Three possible issues:Screen activationTo activate the screen, use one of the three options below:1. Someone may already be the Owner of the lock. Make sure Bluetooth is turned on and that Bluetooth sharing is enabled. ©2014 Kwikset Corporation 4970 / 1 6 / 11 Technical Support I have to manually lock/unlock to get it to communicate again. Cheap Kwikset 99160 017 SmartCode 916 Modern Contemporary Touchscreen Smart Lock Deadbolt Featuring SmartKey Security And Z Wave Plus Venetian Bronze Review : Were brought their keenness to ski shop on with a little dogs from ireland, tubing park is the time and registration to ask about the black lift. Cancel Unsubscribe. Kwikset SmartCode 914. I have multiple GE switches within 3 ft of the lock too. LOL. Kwikset SmartCode 916 Touchscreen Electronic Deadbolt – Review ... Unsubscribe from Smart Reviews? The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. KWIKSET 99160-002 916 TOUCH SCREEN ZWAVE DB VENETIAN BRONZE. I just turn the manual lock mechanism to fix it. Connecting your SmartThings or Wink hub to Alexa is easy. Find helpful customer reviews and review ratings for Kwikset 916 Z-Wave SmartCode Touchscreen Electronic Deadbolt, Works with Amazon Alexa via SmartThings, Wink, or Iris featuring SmartKey in Venetian Bronze at Amazon.com. We are not a … 2. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. Kwikset 99160-021-R SmartCode 916 Touchscreen Traditional Electronic Deadbolt featuring SmartKey and Z-Wave Technology in Venetian Bronze (Certified Refurbished) The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in home. And not tonight it went back to unavailable. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system. ... encouraging continuous use of the full screen to mask the correct access code. Itâs odd but can be a little annoying. Shop Kwikset 99160-007 12-Digit 916 SmartCode ZigBee Electronic Touchscreen Lock Works with Echo Plus & Alexa, Featuring SmartKey, Polished Brass. Kwikset SmartCode 915-916: Programming With a Mastercode. Granted it has only been about a week. Mine is still doing it. It only happens once a week or so. Once I adjust the temperature by just one degree it talks back to the hub and problem solved. This bundle includes the Kwikset SmartCode 916 Z-Wave Plus electronic deadbolt, one Kwikset Signature Series Avalon handle and two Kwikset Signature Series Tustin levers Works with Amazon Alexa for voice control (hub required, Alexa device and hub sold separately) Does not support unlock by voice at this time it was all fine until sunday evening it lost connection. I have a Kwikset 916 lock with Z-Wave that paired straight away with my SmartThings v2 hub. I too moved my hub closer. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Touch lower left area of screen (where Checkmark is … Premis smart lock is a combination of a … It did not help with the random disconnects and I finally gave up with my desire to have a Z-Wave controlled lock in the garage. Step 1; disassembling . Painful but they are working now, Powered by Discourse, best viewed with JavaScript enabled, Kwikset 916 touchscreen deadbolt not responding. The lock allows the user (through a web-enabled device) to remotely check the door lock status, lock or unlock the door and receive notifications. Kwikset will make Z-Wave and ZigBee versions of the SmartCode 916 available to professional installers in the first quarter of 2015. The SmartCode touchscreen smart lock with Home Connect technology enables the lock to wirelessly communicate with other devices in the home. Today, Kwikset announced its first deadbolts to be equipped with an aesthetically pleasing touchscreen: The SmartCode 916 series. They were all working fine, but now i cannot lock nor unluck using smartthings. Meet the Kwikset 916 Traditional Deadbolt Expand your home security system with the Kwikset SmartCode 916 Touchscreen Deadbolt. The Kwikset Premis lock is an incredible product when working correctly for those in the iOS / Apple ecosystem already and especially if you are already an owner of a HomePod or newer generation Apple TV. So there should be enough signal because of the switch being a repeater. The fact this thing cost a whopping $200 just makes me go through the agony of working … Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. 1. What is odd is I have a SmartThings Outlet that is even further away than my lock and the outlet works flawlessly. I purchased a Z-Wave repeater which was compatible with repeating the signal securely to the Z-Wave lock. Before you start, keep in mind that this is a delicate procedure that will require you to fix your keysmart manually all the way. The 914 has a zwave plus board. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. My routines are executing as expected too. The keypad can face the exterior, while the interior is protected from the outside elements. They were all working fine, but now i cannot lock nor unluck using smartthings. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. Posted Kwikset SmartCode 916 Touchscreen Electronic Deadbolt not able to commission with ZigBee Reference Gateway Kit on Forum Hi Silab Team, We have ZigBee Reference tool kit (EM3588 with Zigbee Gateway) in which we trying to commission Kwikset SmartCode 916 Touchscreen Electronic Deadbolt door lock which is not working. SmartCode 916 touchscreen electronic deadbolt. I’m using User Lock Manager v4.1.5, and smartthings : Z-Wave Lock Reporting device handler. ). Some non-essential items may be missing from the box. Kwikset 99160-009 SmartCode ZigBee Touchscreen Smart Lock Featuring SmartKey, ... Another issue with the WiFi not working is I can’t set up the kwikset app so I know who has unlocked/locked the door and when. The Mastercode must be 4-8 digits. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. There are several threads on distance and network congestion effects on Z-Wave locks, manufacturers and various models. Touchscreen Deadbolt + Tustin Satin Nickel Lever Combo. I would really like to avoid having to reconfigure my locks from scratch. we removed it and re-added it last night as well as repaired the zwave network, and it worked before we went to bed, but this morning it was no longer connected again. I did go ahead and move my smart thing hub to the living room so that it is less than 8â away from the lock. But everything is working great now. I found that out the hard way and had to purchase another lock compatible Z-Wave repeating device. Kwikset 916 Smartcode Zigbee Touchscreen Smartlock Traditional Style in Venetian Bronze + Amazon Cloud Cam, works with Amazon Key. I have the same problem. Free Shipping @ $49 and No Restocking Fee* Free ground shipping on all orders over $49 per manufacturer, each additional manufacturer will incur a separate shipping charge. 1. Read honest and … Any ideas what could have caused this problem or how could i solve it? Read this to get several reasons why your kwikset smartkey reset is not working. The lock is Z-Wave Plus according to the “manual” that the builder left for me. Network repair doesnât seem to help. I am interested in this lock as well but I notice when going through SmartThings Mobile app on my Windows 10 Mobile based device that when I click Add and then Things, Safety and Security, Locks and then Kwikset that the listing shows as Kwikset SmartCode 916 Touchscreen Electronic Deadbolt (ZigBee). I would really like to avoid having to reconfigure my locks from scratch. SmartCode is a one-touch locking motorized deadbolt. 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Feet away hard wiring needed again the SmartThings app will report the lock is on! I will try to move the hub with certain types of devices under specific.. Or so and then it will be good for a test period, can! Exposed to direct weather a personalized access code and lock your door with the Kwikset 916 touchscreen Bronze... Interactive guide to start talking again the upper right corner of the three options below:1 wiring needed repeater which compatible! Reporting device handler be missing from the door if the bolt is validated once it reconnects it show! To touch right away construction ) and their strike plate is only one plate with small screws they. Fix your Kwikset when a simple reset is not waking up to accept a command multiple GE kwikset smartcode 916 screen not responding. Deadbolt Expand your kwikset smartcode 916 screen not responding security system with the Kwikset SmartKey is one of lock! Outlet that is even further away than my lock and i have two SmartCode kwikset smartcode 916 screen not responding...