However, there are some weeks that everything seems to work like a charm. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. Finally, Uber awards double points on all Uber Eats orders. Yet knowing all this, and being suspicious of some of Uber’s practices, has created distrust. Available U.S. Markets: New York, Chicago, Boston, Washington D.C., Baltimore, Atlanta, Minneapolis, St. Paul, Dallas, Fort Worth, Los Angeles, San Francisco, Miami. It would be fantastic to see a partnership similar to Lyft and Delta’s integration, where Lyft riders earn SkyMiles on every ride in addition to points, or Lyft’s partnership with Chase, which awards 10x points on Lyft rides and a year of complimentary Lyft Pink membership to Chase Sapphire Reserve cardholders. It is not the bank advertiser’s responsibility to ensure all posts and/or questions are answered. See Benefits Terms. Diamond. I asked this question in r/uberdrivers and it wasnt met with mush hospitality, but I guess I can understand. Learn more about Uber Pro and how drivers with Uber can get the most out of their driving experience. My cancellation is 0%, my acceptance is 97%, my rating is 4.96, the points are always over 1800, my ride count is over 4200, and I have an array of rider comments that make my heart swell. However, this doesn’t mean your car will be curbside in two minutes — you’ll still be subject to wherever the closest driver may be, which could be in an off-site parking lot. This site does not include all credit card companies or all available credit card offers. Other benefits include free roadside assistance, free dent repair, CarAdvise discounts for maintenance, three ride promos, week-long and weekend quests. Uber will deny it, but I’ve seen plenty of evidence that their algorithm does take ratings into account when it comes to prioritizing drivers. Related: The best credit cards for Uber and Lyft. Some areas in all cities have riders of volatile propensity and by that I mean, concentration of bars, party famed streets, drug areas. See, Food delivery promo codes to help you save money on your next meal, Blue Cash Preferred Card® from American Express, Wells Fargo Propel American Express® card, Uber gives these drivers the option to accept up UberX trips, Lyft and Delta’s integration, where Lyft riders earn SkyMiles, You can now earn up to 65,000 miles with latest Alaska card offer, How President-elect Biden plans to travel to his Washington, DC inauguration, Now up for bid: Parts from Delta Air Lines’ last Boeing 747, Blue Cash Preferred® Card from American Express, 1 point per eligible dollar spent on UberPool, Express Pool and, 2 points per eligible dollar spent on UberX, XL, WAV/Assist, Comfort, Connect, Pet and Select, 3 points per eligible dollar spent on UberBlack, Black SUV and Green, 10% off your next trip (up to $3) — 250 points, Free coffee from Starbucks ($3 value) — 250 points, Up to four free months of Apple Music — 500 points, Free UberX trip (up to $30) — 2,000 points, Free Uber Eats order (up to $25) — 2,500 points. That’s up to $50 in statement credits semi-annually. Here are the points needed to earn each elite tier (which appear to be inspired by other, more prominent loyalty schemes): For example, if you joined the program on Dec. 1, 2020, the six-month earning period would last until June 1, 2021. And at long last, it seems they have realized the need to reward the … Even the Diamond “surprise upgrades” already happen — I’ve been matched with UberBlack cars when requesting an UberX, since Uber gives these drivers the option to accept up UberX trips. To become a diamond Uber Pro driver, you must earn at least 1000 points in places like Detroit and Orlando to 3500 points in places like New York City. All it takes is four to five rides per week to be canceled for the Uber Pro Diamond status to wither to Platinum or Gold. The Coronavirus UBER Driver Resource Guide. This will work similarly to the existing annual Uber credit on the Amex Platinum. That’s an additional 9 points on top of the 1 point you earn for these purchases. WELCOME OFFER: 75,000 Points Terms Apply. Learn More. The program was revamped in November and is now much more rewarding than when it first launched in 2018. It includes the features that both Gold and Platinum have, plus a few more. On the flip side, we cannot have low ratings and lose the ability to drive if we drop too low. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. While the program isn’t insanely rewarding, it definitely has a solid return, especially considering that before the launch of Uber Rewards, no one was being rewarded at all. For road warriors and frequent Uber users, this is a big win. Please view our advertising policy page for more information. The extra information on the rides. © 2021 THE POINTS GUY, LLC. The education program is open to drivers who have completed at least 3,000 rides and achieved platinum or diamond status on Uber Pro, a new rewards system that’s also being unveiled today.While similar to ASU’s program with Starbucks, the Uber partnership is broader, allowing drivers to pass tuition coverage to a family member — a spouse, domestic partner, child, sibling, parent, legal … Interested? When the question is posed to support for feedback I often get an answer that is an insult to injury, “it is the luck of the draw.” If I do not choose a Quest, one is chosen for me, which turns out I will not fulfill consistently because of the types of rides I receive. Obviously it is all good, but why am I not feeling right? Submit your e-mail below and we'll send you a promo code for an additional 15% OFF! ... To unlock Gold, Platinum, and Diamond status and continue receiving rewards, you must earn points and maintain certain ratings. Now, every time I call Uber support I hear the praise in the rep’s voice, “And I want to thank you for being a top driver in your city and a Diamond Pro!”. Therefore, making the Quest impossible to fulfill. Platinum members also get priority pick-up at most airports, where you’ll jump to the front of the digital queue. Which means you don't have to talk to Crazy Filipinos anymore. I know there is something wrong but it is seemingly going great, then I get a gut feeling of uneasiness and want to discount it. In addition to Platinum benefits, Diamond members can get three Uber Eats deliveries with no fee every six months. With Uber Rewards, you'll be able to earn points towards benefits that will save you time and empower you to have more flexibility and control. Diamond members have dedicated phone support from Uber’s “most-experienced customer support agents.” Most exciting is that Diamonds receive complimentary surprise upgrades from UberX cars to premium products like UberBlack or UberSelect — although Uber doesn’t specify when or how you’ll be upgraded. I highly doubt that any corporate entity and especially a data company left anything dependable on luck. Like Uber VIP, Diamonds have a special “UberX Diamond” option in your app if you only want to be paired with highly-rated drivers. The rides can be long, which often are, so it impedes the number of rides I can do per shift. If you would like to be a Diamond driver reverse-engineer your way there. The Platinum Card® from American Express gives up to $200 in annual Uber credits, which is added directly to your Uber Cash balance and automatic Uber VIP status that matches you with highly-rated drivers and luxurious cars. 3 points per eligible dollar spent on UberBlack and Black SUV But how much are the points worth? Top tier Uber Pro Diamond will have “faster pickup at airports” and dent repair. Qualifying drivers remain eligible for this reward as long as they maintain Gold, Platinum, or Diamond status and for an additional 3-month grace period if their Uber Pro status falls to Blue. I try to think that this is all picking at details. This article touched on so many of the most important aspects of being a driver, it amazes me so many dont see it this way. If 60 to 80 rides were picked, the algorithm is set to not get the Quest this week by adding long rides that eat up the time on the platform. Diamond members also enjoy all the benefits of Gold and Platinum members. Luck? The power of rating a driver by the rider is immense. I do not do well with drunk people. As you earn points and progress across our member levels, you'll gain access to benefits like flexible cancellations, price protection on a route, and UberX Diamond, among others. Diamond members will also have 3 Free Uber Eats Deliveries replaced with Double Points on Uber Eats. Probably not, but it’s still much better than nothing. Starting in early 2021, American Express® Gold Card members will receive up to $120 in annual Uber credits ($10 per month). The first is called Partner, so anyone who starts driving for Uber and hasn’t done anything, they’re called a Partner. Please view our advertising policy page for more information. Instead, they keep the booking fee that used to be called safety fee. Points earning breaks down like this: Points are not earned on tips, cancellation fees or taxi, bike, and scooter rides. Carefully engineer a routine of avoidance tailored first, to your personal liking and then to Diamond status. The goal was never to be a Diamond driver. Platinum needs $1,250 in spend and Diamond a whopping $3,750 on UberX over six months! Save my name, email, and website in this browser for the next time I comment. Drivers who have achieved Gold, Platinum, or Diamond status through the Uber Pro program in the US and have completed 3,000 or more lifetime trips are eligible to receive full tuition coverage for online courses at Arizona State University (ASU). Uber is asking the feds to consider its drivers as essential workers for purposes of the vaccine. You might even get complimentary upgrades from lower services to higher service tiers, such as Uber Black. I do not feel like I have accomplished anything. The rewards program was recently completely revamped and will soon offer over 30 redemption options, ranging from 100 to 8,000 points. I thanked her and within seconds the pings came to a normal ride schedule. A pax was telling me that she was once on a ride with a Mexican driver who drove so aggressively, overtaking absolutely everyone on the road, that she vomited afterwards and had to take several days off from work. Once you join Uber Rewards, you’ll start earning points on rides and UberEats orders, Uber’s food delivery service, immediately. Now, if a Gold member cancels a ride after the fee-free cancellation period but rebooks a new Uber within 15 minutes, you’ll automatically have the cancellation fee refunded (normally ~$5). We cannot see who rated us well or badly either. Get up to $100 in statement credits annually for purchases at Saks Fifth Avenue on your Platinum Card®. Uber wants great service given to riders so it can maintain repeat customers. Complimentary surprise upgrades are sometimes given on select UberX rides. Disclaimer: The responses below are not provided or commissioned by the bank advertiser. The program is quite robust and somewhat resembles an airline or dining rewards program. Here’s a look at some of the rewards you can expect: Additionally, the points redemption period has been extended from 28 days to 6 months. The card details on this page have not been reviewed or provided by the card issuer. Uber Diamond comes with Uber VIP benefits, but it isn’t limited to select cities. Uber Cash and Uber VIP status is available to Basic Card Member and Additional Centurion Cards only. Editor’s note: This is a recurring post, regularly updated with new information. Diamond: Uber’s top-level Diamond members get four more valuable extras by sitting on the loyalty program’s throne. There’s no cap on how many points you can collect, and you’ll even earn your own points on business rides charged to your employer’s account and when splitting rides with friends. While top-tier status may be achievable for frequent business travelers or those who’ve traded in their cars and now rely solely on ridesharing it’ll be quite difficult for even the semi-frequent rider. But now Uber says they are continuing the commitment that began with 180 Days of Change with a new benefits package they call Uber Pro. For example, last week, I signed on and inched my way downtown Chicago. 7 months ago. Members also earn six points per dollar spent on the first five Uber Black and SUV trips they take. These elite points are the same points you earn that you can redeem for Uber credit and are accrued at the same rate. A person who gives a bad review becomes the focal rating while the restauranteur scrabbles to make it right by commenting below (usually in an apologetic manner.). I just worked hard and landed in it. A RED VENTURES COMPANY. Uber also guarantees faster airport pickups for Platinum and Diamond drivers, which will also increase the profitability and earnings per hour of those designated drivers. Compare Yelp ratings for restaurants by patrons. This means that I do not drive later than 10 pm and having to cancel rides because people can barely stand up without help. Depending on how you redeem them, points can be worth up to 1.5 cents apiece. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Am I just unreasonable, why would I not like these? Terms apply to the offers listed on this page. This benefit is not available in all locations, and excludes certain airports and venues/stadiums. Editorial Note: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. Since Uber has molded me the way they want me to be and I have done so willingly, why is it that they have not created a sub-category where riders can request the drivers they want for a fee that we completely keep? We want you to maximize your earning potential. Avoidance is strategic to create a routine that decreases the chances of an encounter that warrants a cancellation. Uber Pro is a classification system where you are, there’s four levels to it: Partner, Gold, Platinum, Diamond. The program, called Uber Pro, gives perks for different status levels based on ratings and number of trips: partner, gold, platinum, and diamond. This is a great perk, as TPG staff and readers have dealt with ongoing issues around cancellation fees. Starting January 1, 2021, earn 5X points on up to $500,000 on these purchases per calendar year. Like priority support and priority queue at airports, some of the perks seem a bit gimmicky and don’t feel like they’ll change the overall rider experience too much. Like the Platinum card, the Amex Gold offers cardholders a complimentary Uber Eats Pass Membership for up to 12 months. That means that you’ll earn a total of 10 points per dollar spent on UberX rides on your “favorite route.” You’ll be able to change this route once a month, and the boost works in both directions. Points are worth 1 cent apiece in Uber credit — once you’ve earned 500 points, you’ll get a $5 Uber Cash credit, … But how much are the points worth? I’m trying to get to diamond but it’s tough .. also the stars and taking to the banks had me laughing so hard.. =). Although we can rate riders, we only have a few seconds to do it because if we have stacked rides and need to drive to the next pick up, we won’t spend too much time rating the rider. Learn about Complimentary Upgrades. Before Uber had the rewards program they had a complicated gas card and gobank card system. Know that Quests and ride types are the work of math and algorithms along with historical data you have provided by simply working. For more TPG news delivered each morning to your inbox, sign up for our daily newsletter. It’s a lot, right? It’s free to join, but riders won’t be automatically enrolled, so make sure you opt-in via the app. For an explanation of our Advertising Policy, visit this page. The card now also comes with 12 months of complimentary access to Eats Pass, valued at $10 per month, when you enroll by Dec. 31, 2021. As a diamond I enjoy two benefits. I have set the queue to stack rides on top of each other so I keep busy and not have idle time. Uber Pro is a new rewards program that allows drivers to take advantage of more earnings opportunities and savings. It is the work of programmers who regulate what I do after he/she has gathered data on me — Uber Maria. Uber’s created a win-win scenario by allowing travelers to earn and redeem points across the entire Uber ecosystem; it makes it easier for riders to use points and creates an incentive to spend money solely with the company. When you snag a premium top listing with us, your law office becomes the premiere legal go-to representative for rideshare drivers in your area. Earn 75,000 Membership Rewards® Points after you spend $5,000 on purchases on your new Card in your first 6 months of Card Membership. You can download UberEats here. The unfair part of the ratings is a blindfolded one way street against the driver. You have entered an incorrect email address! These cards net the best return on spend with Uber: Note, there’s also the Uber Visa Card, which earns 5% Uber Cash for Uber and Uber Eats purchases, but the card has been unavailable for new applicants since June 2020. Concern that the ride won ’ t be automatically enrolled, so can! 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