as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. After firstly being admitted with a cellulitis infection in my left leg 6 December 2011, 'I've not been told what is happening but it's really busy', 'I've been in and out a lot recently, can't fault them', 'My care was discussed and information was clear', 'The most positive thing is that I know that when there are hiccups they will be sorted out and I will be listened to'. NX West Midlands. Russells Hall Hospital Accident and emergency Russells Hall Hospital 3 years ago. My family and I would think to thank every single staff member in Children's ED, resus and ward C2 for looking after my 1 year old son. The senior led team will review you on a daily basis, including weekends and bank holidays. The ophthalmology clinics require review to ensure that all patients are followed up as required and that there is capacity for these clinics. Of the 14 trusts inspected under the Keogh review for the quality and safety of their services, The Dudley Group NHS Foundation Trust was one of only three trusts that were not put into special measures. We visited the accident and emergency department, the emergency assessment unit, the isolation ward and the trauma and orthopaedic ward. a poor culture and working environment where some staff told us thatthey felt fearful and disempowered. 18 April 2018. As a long-standing member of our hospital board, Mr. Russell has been instrumental in our strategic plan and steadfastly supports our vision to become a This meant that shortfalls were identified so that improvements could be made. We found that systems were in place to monitor the service quality by the executive team, and at ward and department level respectively. The emergency department (A&E) is busy and overstretched. Inspection Report published 4 July 2012 for Russells Hall Hospital - PDF - (opens in new window), Published WebRussells Hall Hospital provides urgent care, medical care, surgery, children and young people services, maternity services, outpatients, diagnostics, end of life and critical care services. All of the staff on the ward were brilliant with him, Honest and open with me and his mom and were professional and courteous until the moment he was discharged. Went here with my young daughter, to A and E, all staff were very helpful and kind. The trust MUST ensure that all systems and processes in place to identify and manage patients with deterioration effectively are followed. Thank you again! - we'll pass your stories to the people in health and social care who can make a difference. Community & mental health inspection reports for Russells Hall Hospital can be found at The Dudley Group NHS Foundation Trust. We saw much support for the trust, both from the public and from the local health economy. At least one standard in this area was not being met when we inspected the service and The Trust also asks patients for their views and experiences of care on a regular basis, and we looked at the analysis of these surveys. The community services provide clinical care to patients who are acutely, chronically or terminally ill in their own homes or from GP practices or health centres. AEU Department If you need sub-specialty input, you will then be referred to different specialties. Medical secretaries: Bev/Ruth (ext. DY8 4HZ, In During 19/20 there were three CQUINs for SDEC. If they had only checked the information sent over from 111 firstly, listened to what my symptoms were when they asked, they would have known whether I needed to be isolated when I got there. Family donates $25M for senior facility expansion at Russell Medical, (Kenneth S. Boone | Source: Russell Medical), Investigation underway after body found in Montgomery, Juvienile shot Saturday afternoon in Montgomery, Montgomery Motor Speedway to hold 59th annual Alabama 200, Pedestrian struck in fatal Covington County crash, Three shot, another injured in Dothan bar fight. Read about our approach to external linking. AEC can be a busy unit, but we aim to make your journey through the acute unit as smooth as possible. I was really apprehensive about attending A&E for my mental health but I'd feel able to attend again if I ever needed too. Staff understood their roles and responsibilities under the Mental Capacity Act 2005. The Dudley Group was the first trust in the area to be awarded Foundation Trust status in 2008. The hospital trust said concerns related to Mitie's offices. aec russells hall hospital. A 15.6 million medical unit has opened at Russells Hall Hospital to help ease pressure on A&E services. The electronic tracking system did now allow for patients to be assigned correctly within the department but staff did not monitor this effectively. The Acute Medical Unit at Russells Hall Hospital, in Dudley, will treat seriously unwell patients and help to reduce winter pressures on health services. Emergency Care - Find a Service | Holy Cross Health the service isn't performing as well as it should and we have told the service how it must improve. The Dudley Group NHS Foundation Trust operates acute hospital services from three hospital sites: In addition, the trust provides community services in a range of community facilities. Cant fault the staff and the service. The trust took immediate steps to put this right. We are proud to be the healthcare partner you trust to care for those you love. WebOfficial information from NHS about Russells Hall Hospital including contact details, directions, opening hours and service/treatment details Departments and services - If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service (PALS) by freephone 0800 073 0510 or email dgft.pals@nhs.net who will be able to direct you. Staff assessed and monitored patients regularly to see if they were in pain. We carried out an out of hours, unannounced, focussed inspection. Agency or bank staff predominantly staffed each area we inspected. Address We are centrally located at 3316 Highway 280 West in Alexander City, Alabama. We saw that a number of improvements had been made to the diet and fluids that people received. WebWhat companies run services between Dudley, England and Russells Hall Hospital, England? At conservative gathering, Trump is still the favourite. They litteraly saved his life after he had severe croup which came on suddenly on Tuesday 23rd may 2022. The Trust also provides community services for adults (including sexual health) and End of Life Care. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Visit https://www.careopinion.org.uk If you need admission to AMU or RAB for ongoing treatment from ED or AEC, the consultant-led AMU team will initiate a further management plan for you. WebRussell Medical serves patients in a seven-county service area, including Tallapoosa, Coosa, Elmore, Talladega, Clay, Lee and Chambers counties. We found that appropriate support was offered to ensure that people received the nutritional meals and fluids that they needed. The service provided care and treatment based on national guidance and evidence of its effectiveness. The Russell Legacy Project will be located on the hospital campus in Alexander City. Visited Children's & Adolescent Services on May 2022, Report review titled Amazing staff can't thank them all enough! Thank you for taking the time to provide your feedback at what must have been a stressful time for your family. ), Provide SDEC services at least 12 hours a day, 7 days a week, Provide an acute frailty service at least 70 hours a week, with the aim to complete a clinical frailty assessment within 30 minutes of arrival in the ED/SDEC unit. Requires improvement Between October and December 2010, 507 surveys had been completed. Tell us what was good and what could be improved, say thanks or call for change We are thrilled to hear that staff were able to put you at ease during what must have been a difficult time for you. We imposed a number of urgent conditions to safeguard patients safety immediately following the inspection. You may be admitted to AMU if your expected length of stay is 48-72 hours. Report review titled Great experience as unsuitable, Thank you for taking the time to tell us about your experience at our hospital and rate our services as 5 star. Ben and Luannes extraordinary act of generosity reflects a caring family who are great supporters of Alexander City, the Lake Martin area, and the medical community in Alabama. nhs.uk Although the centre is located within Russells Hall Hospital, the service is provided by a company called Malling Health. We found that arrangements were in place to ensure that medicines were managed safely. There was insufficient senior medical and specialist oversight and in reach to the department. Good Following treatment on AMU, you may be well enough to be discharged or, if you need further inpatient specialist care, you will be transferred to an appropriate ward within 48 hours. review titled Amazing staff can't thank them all enough! One person said, "I have had good treatment, I couldn't ask for better. It is great to hear that you received excellent care and treatment in Maternity Department. I first went to my pharmacy to see if they could sell me butterfly tape to close the wound. Russells Hall Hospital One of the questions was about peoples experience of the service, 382 said 'great', 108 people said 'satisfactory' and 13 people commented 'poor'. AMU has junior doctors in various stages of their training, including FY1, FY2, Core Medical Training (CMT), Acute Care Common Stem (ACCS) trainees and Trust doctors. Patient Experience Team. We spoke with staff on A2 ward and the IMAA who described the teams as stressed and not coping as a result of the high number of agency staff. Russells Hall Hospital