The North Face. In her spare time, Beth enjoys running, reading, baking and attempting craft projects that will probably end in disaster! We also ensure all reviews are published without moderation. Christmas Delivery & Returns - Footasylum Please note that we may share your email with the company to verify your order. Having always been passionate about writing, shes written for websites, newspapers and magazines on a variety of topics, from jewellery and culture, to food and telecoms. Hey Clare,Thanks for taking the time to leave us a 5-star review.We appreciate your words and effort, and we are so happy that you have had a good experience with us.We hope to see you back soon!ThanksShan. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Useless. This will need to be done within 20-30 minutes of ordering. Email and text communication was prompt and efficient. Heres how it works. One very disappointed son this Xmas! | Read 8,321-8,340 Reviews out of 55,152 Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Shocking service avoid disappointment. Order placed Sunday afternoon and delivered Monday afternoon. Shocking company - bought two items trainers and sliders order value 100.28 never received. Please note: The normal 14 day returns policy will re-commence from Monday 26th December. However, i just received an email stating evri are expecting a parcel from footasylum which could be the trainers i returned due to them being faulty. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. That is great news that they arrived a day early!We hope to see you again very soon. It goes against our guidelines to offer incentives for reviews. 10/10 will not be using footasylum again. - Anonymous. I have sent them back the undamaged trainers in a damaged box as I received them. Here are 8 tips for writing great reviews. Order placed on Monday standard deliver paid for and the parcel arrived the next day. If you'd like to return your order, you can within 14 days of receipt. Read Customer Service Reviews of www.footasylum.com - Trustpilot My items never came, and because the refund took so long and because I was worried the next order would not come, due to the courier service they used, I did not reorder. Would not recommend. Will definitely be ordering from them again. Footasylum Discount Code: 10% off Everything. Further Details. @Footasylumofficial 2.16M subscribers Videos Live 0:00 / 0:00 LOCKED IN SEASON 3!!! 2023 Trustpilot A/S. Claim your profile to access Trustpilots free business tools and connect with customers. Easy! Replies to negative reviews in < 24 hours. The app also has a smooth checkout process with good delivery options which is available to over 60 countries. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). That is great news about the fast delivery.We hope to see you again very soon. It's your job. Suggested companies are based on peoples browsing tendencies. High performance sneakers, trending streetwear and exclusive product weve got you. It goes against our guidelines to offer incentives for reviews. If you don't like it, leave. Footasylum Discount Code - 60% Off - March 2023 - The Sun Vouchers In just a few steps, we'll have it sorted. Ordered Nike trainers. Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. Christmas Gifts | Christmas Gift Ideas | Footasylum The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. There was a problem. Highly recommend and will definitely buy from Zavetti again. Price was unbelievable for what I got! very helpful as Liverpool didnt answer the phone. All rights reserved. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Returning faulty goods to footasylum MoneySavingExpert Forum Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. Create a Return International Returns For all international returns outside of the UK, please visit our dedicated international returns page. Thank you so much. Over 90 off RRP. To contact the Footasylum customer service team, start a live chat on the website. On-time Delivery. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Click the 'Copy' button to copy it. We also ensure all reviews are published without moderation. My Returns - Footasylum.com Subscribe in print, digital, or a great-value bundle. And would recommend to all my friends amd family. Waited 14 days still not received refund so contacted them via onlo chat to be told system error why its not be refunded, they said it be another 10 working days, I requested it to to be fast tracked and its a joke they replied sorry and said I can have a discount code for next purchase said I don't think I'll be using your company again only to be cut off from chat. If you miss this window, youll have to go through the returns process. Find out how we combat fake reviews. You will be contacted by email to verify your review. AnswerThePublic listens into autocomplete data from search engines like Google then quickly cranks out every useful phrase and question people are asking around footasylum on 01 Feb. It's a goldmine of consumer insight you can use to create fresh, ultra-useful content, products and services. No one will bother to contact you or sort it out either, Hi Ryan,Thank you for your feedback, this is appreciated!I'm disappointed to hear that you never received your order.I can see that this was sadly lost on the way to you and we were only made aware of this when you contacted us.I can see this has been refunded, please allow up to 10 working days for the funds to hit your account.Thanks,Shan, WHAT A JOKE, ordered some shorts online, received OK but were to large so I sent them back they said it will take 10 working days for refund. Head to the Footasylum website, do your shopping, add everything to your basket and head to checkout. Footasylum has collected 369 reviews with an average score of 1.86. . Unit 1 Broadfield Distribution Centre, Pilsworth Road, Heywood, - Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. Anyone can write a Trustpilot review. Great to hear that the parcel arrived so quickly. They all fit perfectly. Unable to get in touch with anyone from customer service to resolve issue. Footasylum sells the latest trainers and clothing from a wide range of popular sports brands. Then I started a new chat and got Sophie who was absolutely lovely. I can't even point the blame at one member of staff because they were all terrible. Also it was delivered to Republic of Ireland avoiding customs charges. Thank you for signing up to . Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. Lancashire All students enjoy 10% off at Footasylum. Unable to get in touch with anyone from customer service to resolve issue. 60%. As we were waiting for our trainers to come up, they constantly were putting their hair right, their clothes right, stopping infront of every mirror to check themselves out, adjusting make up. Get your sneaker fix anytime, anywhere with the Footasylum app. Email never arrived so ended up going to a store on crutches to get a refund. The trainers are clearly not of merchantable quality and it is unreasonable to expect a purchaser to keep shoe boxes! Was my daughter's main present - I'll never use this establishment again and urge others not to as well. Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Thank you for super quick delivery too :))", "I was assured me order would be amended when I requested to cancel it however this was not the case and now I\u2019ve to wait even longer for a refund and have to pay to return the item which apparently I will be refunded for however based on previous correspondence I won\u2019t hold my breath won\u2019t be ordering again". FootAsylum only refunded 1 pair (after a lot of research, I can see that this is common practice for these charlatans) I paid through Klarna, sent Klarna the return receipt which proves that ToYou delivered the return to FootAsylum but FootAsylum still try to lie and say that 1 pair has been returned when I know that they have received 2 pairs. Wow! . Discount. I can't even point the blame at one member of staff because they were all terrible. They have scribbled size 7 on it. This arrived within only two working days and all items were delivered intact and all there. The lady at the till was no better. We had to ask him 3 times just to make sure, because he would just mumble something and walk off. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Ordered it on Monday and it was delivered on Tuesday. If this was my store, they would all be sacked. Footasylum discount codes - 60% OFF for February 2023 | T3 How is Footasylum returns process? - reviews.io Been trying via live chat, what's app and calling HQ. I would definitely recommend and will be a returning customer. Date of experience: 18 December 2022 Yay! My son lost out on his Christmas presents as a result. Due to a fault with my Klarna I contacted Footasylum through whats app on numerous occasions. Footasylum Reviews | Read Customer Service Reviews of www.footasylum Anyone can write a Trustpilot review. Discover the gadgets you never knew you needed, In-depth reviews and new tech explanations. For a next-level shopping experience, the app lets you filter by brand, colour, size and style so you can easily find what you want. Bought a pair of Boss trainers at the end of November 2022. My son lost out on his Christmas presents as a result. Shocking service avoid disappointment. Code Expires. You have 28 days to return your items and you'll need your original receipt or delivery note. I have all the evidence I need to prove I returned them and purchased a different pair through another store shortly after. Accurate And Undamaged Orders. The team at Footasylum used SafetyCulture platform to keep their staff safe as the pandemic unfolded by providing a means to complete digital checklists for their staff and to better manage operations. UK Returns Free return by our courier service. As specialists in footwear, its bestsellers include trainers, football boots, sliders, slippers, flip-flops and sneakers. I would definitely recommend and will be a returning customer. First and last time I will use this company. Wow! In November 2022 I placed an order with FootAsylum and it never came. Ordered and paid on 10th December my daughter's Xmas present. Difficult, posted 2 weeks ago Round and round in circles. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. And would recommend to all my friends amd family. I have worked in retail for over 15 years. Hey Maria,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Bought a pair of Boss trainers at the end of November 2022. Hey JN,Thanks for taking the time to leave us a 5-star review.This feedback is lovely to see, we do take everything onboard and we are glad you had a great experience with us.We hope to see you again soon!ThanksShan. Paying out money for nothing but stress, Not happy, my son purchased with his birthday money a Nike tech Fleece hoodie & joggers from Dundee shop, price tag said 95 for the hoodie but he was charged 110, told they just haven't repriced yet! We had to ask him 3 times just to make sure, because he would just mumble something and walk off. I was taught to value customers, no matter what job I was in.